Johnny G Uog

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Verified Reviewer
| map-marker San Diego, California

The awful customer service

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I'm extremely disappointed the experience using Bolt Laundry. From start to finish, their service was riddled with issues that reflect poor management lack for customer's.

Pricing is completely misleading. I don't recommend Bolt Laundry to anyone looking for a reliable and trustworthy service.

Their lack of accountability and poor customer support they don't prioritize their customers. They keep the tips.

View full review
Loss:
$200
Pros:
  • Great laundry concept
Cons:
  • No customer service
  • Misleading
  • Over all very poorly run company

Preferred solution: Nothing I'm done with them

User's recommendation: Don't use them

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