New Reviewer

Complaint

It is absolutely ridiculous for a 6 mile ferry ride to take over a hour and 15 mins. The hold up was the staff loading and unloading the boat. They want to goof off and let 1 car off on this side, then 2 cars off in that side it is a game to them. The captain took 40 mins to drive 6 miles. Are you kidding me? 40 mins? Even with a ferry pass I missed a appointment and i built more than enough time in for the ride. It should take 30 mins tops to load, unload , and travel the short distance.. cmon yall stop wasting time.

User's recommendation: Drive around skip the ferry.

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ID
#2115560 Review #2115560 is a subjective opinion of poster.
Location
Bolivar Peninsula, Texas
Service
Bolivar Peninsula Texas Tour
Cons
  • Ferry ride
Preferred solution
Let the company propose a solution

I sat on that bridge on the Galveston side for 3 hours trying to cross to Bolivar

My family and I spent the weekend on Bolivar Saturday, June 21. We caught the ferry over to Galveston to have dinner and visit the Pleasure Pier. Had a great time. On the return trip, we sat on that bridge from 11:45 p.m. until 3:00 a.m. I thought maybe one of the boats had malfunctioned. I called the office to ascertain what was the hold up and was told, "Well its a lot of traffic and we only have one boat running". I asked why was only one boat running? The response was, "We had 5 boats running today and most of the crew worked 12 hours, so they had to go home". I said so the consumers have to suffer for your lack of employees and your mismanagement. So what started out as a great weekend on the beach, turned out to be a disaster because of the mismanagement of staff on the Bolivar Ferry. It is absolutely ridiculous that we had to sit on that bridge for 3 hours to get back to the Bolivar side. I doubt I will ever ride that ferry again. A serious look at your scheduling of employees and boats is definitely required. My understanding is the Ferry has been running for a number of years, so I would think management would know there would be increased traffic in the summer on a Saturday night.
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ID
#501437 Review #501437 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Port Bolivar, Texas

Notice to all tourist that care to see Port Bolivar, Texas. It isn't worth the trip, the wealthy want to block all public access to the beach, as well as charge exorbitant fees to park on State beaches, save money, time and hassle and see other beaches in Texas open to the public. To add insult to injury the Ferry system is a disgrace, if you a dumb enough to get in line(big mistake) get ready to wait possibly up to three to four hours in Summer heat or winter cold. And they intend to close Rollover Pass, (big mistake) that is the only relief valve for Category 5 Hurricane flood water to vent, so perhaps the land owners will get whats coming when and if a Category 5 does hit Port Bolivar, FEMA money should be denied to any of them. If you do get to roll Over, dont use the Portapotty, they are a disgusting disgrace, and they ask you to pay for it adding insult to injury.
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ID
#174807 Review #174807 is a subjective opinion of poster.
Location
Reston, Virginia
Loss
$100

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