Boingo Wireless Reviews
54 CLAIMED LOSSES
2 TOTAL REVIEWS
BOINGO WIFI NEVER WORKS WHEN I NEED!
I just use the service when I need, and always, everytime I travel, every time I need I get some problem. First time, they gave me a riculous apologize, some problem about updated system, ok. Then, I created two accounts( I have two accounts), what were working very well, Then! When I needed both accounts, not one, two accounts, neither of both was possible to be used, it was showing problem about login or password, and both were correct, I had to pay a vip room, to get to use internet, and I wanned to check the password, direct in the website(again), the website was accepting my passwords normally, like I expected. I complained with them, and the same thing, APOLOGIZES that do not solve my problem neither my stress, and strangely they make my password do not work for both accounts, to make me beleave my password was wrong. This was my second time, and it wanst just one account, it was two accounts. This is ridicylous.
Panama City, Panama
- I cant use when i really need
Reason of review
Poor customer service
my 27 dollars back, maybe next time you wont give me problem.