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If you don't have proof of purchase, don't waste your time calling the customer service line. It's only going to *** you off even more than I'm sure you already are. These products are far from durable and their price tag is now proving its lack of worth. I'm sorry for...
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#969550
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I have purchased a number of these mugs mostly because of their beautiful 'design' - they make the perfect gift. However from a functionality point of view - particularly when the beverage is hot - the lid does not close but continues to swivel. I burnt my chest quite...
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2.8
I liked
  • Design
I didn't like
  • Lack of safety feature
#965422
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A crossplate filter with molded silicon has failed. Ordered new and after quite a wait,(backordered), I received a new one that was redesigned. A good design but was sent to me incomplete, without the silicone ring that provides the seal. Contacted through email, sent...
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#950715
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Bodum Cup Review

#926939
1.9
I have purchased 36 cups from Myer 18 months ago, 12 for everyday use and 24 use when we are going to have a party . All my 12 cups for everyday use lost the silicone and looks terrible I am very disappointed with quality of this product , never going to buy this product again and recommend this product to my family and friends
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Bodum Usa French Press Glass Cup Review

#672105
Bodum - Simple Review #1437920745
1 of 1
The replacement 8 cup french press glass broke when delicately washing. Thankfully I was wearing thick rubber gloves or may have serisly cut myself. This product is a major hazard and should be recalled.
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Boiler Review

#587323
Hi I am writing to u about my double boiler not satisfied with the results it's giving me it was pretty good in the beginning I would like a replacement please
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good for less than a month before cracking-not the first one. nothing more to add. terrible quality-was taught should always use as few words as possible to make a point, don't waste your time or others. why in the world would you insist on 100 words, just as *** as...
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I didn't like
  • Terrible quality
#892298
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Bodum - Poor quality and even worse customer service !
I had 2 tea pots in a last year and a half and both were cracked by hot water( I was sure this is ment to be for brewing tea with hot water?). Called customer service - rude and disrespectful. Don't buy Bodum! The price does not reflect the quality! Called to explain...
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1.0
I didn't like
  • Poor customer service
  • Poor quality
#882274
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My beaker had a minor crack after coming out of the dishwasher. I proceeded to use it with the usual plunge. Hot coffee squeezed through the cracks and I experienced minor scalding (aloe was the remedy). I honestly did not know that you can't use a beaker under these...
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Bodum - Handle Fell Off Stove-top Espresso Pot
This was given as a gift in March 2015. The handle fell off in mid-February 2016. The warranty is supposed to be a year. I took a photo and sent the information to Bodum. They wrote back and said it would only be covered if I had the original proof of purchase. I...
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2.1
I liked
  • Great design
  • Innovative products
I didn't like
  • Poor customer service
  • Poor quality
#800299
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I contacted their Customer Service twice about a replacement part that is not available for purchase. No answer. I ended up buying a part that might fit, but didn't. I filed a complaint, but again received no answer. I definitely regret my purchase. Stay away from...
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I just received a Bodum French Press coffee maker as a gift and after 2 uses the glass cracked. I quickly checked their web site concerning the warranty and noted that it specifically excludes glass. Needless to say my first encounter with a Bodum product wasn't...
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2.0
I didn't like
  • Poor quality
#759270
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My one year old Bodum Bistro Pour Over Coffee Machine stopped working, so I contacted Bodum to see about a warranty replacement. They claimed to be in the midst of changing manufacturing plants and so did not have the Bistro coffee maker available to ship to me. I...
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Anonymous

Anonymous I'm going through the same thing right now. The Bistro is no longer in production and they're offering me an online credit with nothing similar (if I wanted a French Press - ...