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Bait and Switch

Called Bob's Locksmith for a quote ($30/door)for 5 doors, and when the work was complete was given a bill for $490. I called the home office they said that $30 was the starting price. When asked why I was not given a quote to sign off on prior to the work if $30 was a starting price,they said it was my responsibility to ask. (I thought the price they quoted over the phone was the price, so asking again seemed duplicative.) Additionally, one of the men used my bathroom without asking and left an enormous "parting gift" for me to unclog. Very upset!!!!! I have filed a complaint with the BBB.
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#400020 Review #400020 is a subjective opinion of poster.
Atlanta, Georgia

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