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Bobs Burgers and Brew

Bobs Burgers and Brew

bobsburgersandbrew.com
What is your customer experience with Bobs Burgers and Brew?

Bobs Burgers and Brew Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bobs Burgers and Brew has a 5.0 star rating based on 1 customer review; consumers are mostly satisfied. Pros include good food and great staff; reported price level is medium and discounts and special offers are valued.

Key Takeaways for Future Customers

  • Staff and service praised; staff often cited as reason to return.
  • Menu changes and non-alcohol beers choices may vary from past offerings.
  • Look for discounts and special offers.

Negative Feedback / Risk Areas

  • Customer complaints about recent menu changes and corporate decisions.
  • Occasional poor customer service and slow or missing responses.
  • Inconsistent food quality reported.

Positive Feedback

Many reviews praise the staff, friendly management, and some popular dishes; Bobs Burgers and Brew reviews note helpful servers and good items like onion rings.

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Media from reviews

Bobs Burgers and Brew - Horrible Experience at the Kennewick location Sunday 11/17
Bobs Burgers and Brew - Horrible Experience at the Kennewick location Sunday... - Image 2
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Mike B Cwu

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Verified Reviewer
| map-marker Kennewick, Washington

Get Better Non Alcohol Beers

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AI Highlights
  • Regular in Kennewick, I praise the restaurant and staff.
  • Beck's and Ultra Lite are not good.
  • Bring back Heineken Zero and add Athletic and Corona.

Hi - as a regular in Kennewick, I love your restaurant, manager, and staff. But, you really could use some better non-alcohol beers - Beck's (just ok) and Ultra Lite (terrible) really aren't that good.

Sometimes I don't feel like alcohol and it would be great to have some better options. There are a lot of really good choices out there as I'm sure you know - Heineken Zero (which you used to serve - please bring it back - it's a favorite), Athletic, Corona, etc.

Please consider a change. Thanks for your consideration!

Pros:
  • Good food great staff
Cons:
  • It is too convenient we spend a lot of time and money there

Preferred solution: I would like you to agree to stock a better brand of non-alcohol beer such as Heineken or Corona.

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Anonymous
map-marker Los Angeles, California

Complaint

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AI Highlights
  • The servers and management are the best.
  • The menu changed after corporate at Bob's East Wenatchee; staff keep the place going.
Updated by user Jan 18, 2025

All the servers and the manager are awesome. The menu sucks

Original review Jan 16, 2025

The srtvers and management is the best. My problem is with the menu.

Bobs in East Wenatchee used to have a great menu till corporate stepped in. Now its *** If it werent a for the staff we would be gone.

User's recommendation: Change the menu back

View full review
Anonymous
map-marker Lincoln, Washington

Horrible Experience at the Kennewick location Sunday 11/17

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AI Highlights
  • Horrible service with long wait; had to find a server.
  • Hamburger was swimming in mayo and the potato salad was awful; will not return.
Bobs Burgers and Brew - Horrible Experience at the Kennewick location Sunday 11/17
Bobs Burgers and Brew - Horrible Experience at the Kennewick location Sunday... - Image 2

This is a place we will not come back to!

Horrible service, food maybe a 1 on a scale of 1-10. We sat there for over 10 minutes, had to go find a server.

Delivered the food never saw her again, My husband had to go find mustard. Then we had to find her to pay the bill. The place is almost empty so no excuse for the poor service.

The hamburger was floating in Mayo, the side was potato salad that was awful. I couldnt eat it!

I took the meat out of the bun to take home to feed my dogs.

The onion rings and potato skins were good.

I guess just dont order a burger.

The people sitting next to us left they took the dishes away but never wiped the table. On the way out I told the people that just sat down the table wasnt clean.

At the entry there were at least 5 employees chit chatting, some were eating French fries right in the front lobby.

This was our first time at one of these restaurants and will never be going back.

I couldnt find the manager to complain, I even sent a message to the restaurant thru Facebook and no on has responded.

User's recommendation: Don’t waste your money!

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