Bobs Air Repair
Bobs Air Repair Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review shows consumers are mostly dissatisfied; common themes appear in Bobs Air Repair reviews about high prices and pushy sales tactics.
Positive Feedback
Customer appreciated prompt availability in an emergency and technicians who can complete installations quickly.
Negative Feedback / Risk Areas
- Repeated reports of upselling unnecessary parts and high service charges.
- Complaints about customer service communication and undisclosed diagnostic fees affecting billing.
- Concerns noted in Bobs Air Repair customer complaints about pricing transparency and trust.
Key Takeaways for Future Customers
- Get a second opinion before approving repairs and compare quotes.
- Ask for a written estimate and clarify diagnostic or emergency fees up front.
- Check multiple Bobs Air Repair reviews to assess consistency of service and pricing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review shows consumers are mostly dissatisfied; common themes appear in Bobs Air Repair reviews about high prices and pushy sales tactics.
Positive Feedback
Customer appreciated prompt availability in an emergency and technicians who can complete installations quickly.
Negative Feedback / Risk Areas
- Repeated reports of upselling unnecessary parts and high service charges.
- Complaints about customer service communication and undisclosed diagnostic fees affecting billing.
- Concerns noted in Bobs Air Repair customer complaints about pricing transparency and trust.
Key Takeaways for Future Customers
- Get a second opinion before approving repairs and compare quotes.
- Ask for a written estimate and clarify diagnostic or emergency fees up front.
- Check multiple Bobs Air Repair reviews to assess consistency of service and pricing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chico, California
I do not recommend this company
- 2.5 years ago, routine service offered a $250 part I declined.
- Two opinions said the A/C was fine.
- Later visit charged $100 to diagnose a thermostat.
My first experience with Bob's was approximately 2 1/2 years ago. It was a routine service check.
The repair man informed me that I needed to replace a part ($250.00). I said no. I got two second opinions from other companies and learned that my a/c was in good working condition. Today my a/c is still in good working condition.
Looks like Bob's will try and sell you something you don't need.
For example: Mr Thacker's review on Google Reviews claiming that the repair man tried to sell him a new unit when he didn't need one. The owner responded claiming that Mr Thacker was not a customer. True. That's because he did not allow Bob's to con him in to buying a new unit.
There are at least two other reviewers on Yelp who claim that Bob's tried to sell them a new unit they did not need.
My second experience with Bob's was approximately 1 year ago. It was winter and it was very cold. My mother's thermostat broke. I tried to avoid calling Bob's but they were the only company I could get quickly.
Bob's charged an extra $100.00 to diagnose the problem. They didn't have to diagnose the problem. I told them what the problem was. A broken thermostat.
In the past a company would come to your home, diagnose the problem, and give you a free estimate.
I guess those days are gone.
My opinion? Bob's took advantage of an 83 year old woman who lives on social security. They never told us up front that there would be an additional fee to diagnose the problem. They took advantage of the fact that my elderly mother was sitting in a cold house and needed immediate help.
It cost her approximately $400.00 to have a new thermostat installed. I later learned that I could have purchased that same thermostat at Home Depot for approximately $85.00.
Be sure to also check out their many bad reviews on YELP.
I also posted this review on Google Reviews and within a week Bob's received 13 5 star reviews. Could Bob's be posting fake reviews to deter from his negative reviews?
People.
If it is not an immediate emergency. Get a second opinion.
- Conned an elderly woman on ssi to pay more than needed
Preferred solution: Price reduction
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Crooks. Taking advantage of an elderly woman.
Scam company?