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Bobbi Boss

Bobbi Boss

www.bobbiboss.com
What is your customer experience with Bobbi Boss?

Bobbi Boss Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Bobbi Boss has 1.0 star rating based on 2 customer reviews and consumers are mostly dissatisfied with product quality and support.

Key Takeaways for Future Customers

  • Check Bobbi Boss reviews and compare similar wigs before buying.
  • Expect difficulty obtaining timely customer service or refunds.
  • Confirm product claims like 100% human hair and lace front performance before purchase.

Negative Feedback / Risk Areas

  • Repeated Bobbi Boss customer complaints about unresponsive customer service and slow or no refunds.
  • Reports of poor wig quality, misleading advertising, and damaged lace.
  • High price level compared with perceived value.

Positive Feedback

Some customers note available sales and desire for a direct company contact number to place orders.

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Media from reviews

Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed
Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 2Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 3Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 4Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 5
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Anonymous
map-marker Los Angeles, California

Trying to order a way from the company give out the number to the company, the one 800 number so you can know how to send in to order them

AI Highlights
  • - Wants the Boss Wigs company's phone number to place an order.
  • - Does not have the 1-800 number to reach the company.

Is there anyway I can get the number to Boss wigs company who said that I would like to order a couple of weeks as have you in my phone here but I dont that different ways you have but I dont have the one 800 number you can reach directly to the people thank you

User's recommendation: You have your number your one 800 number to your warehouse at the customer service so people that like to order on the VOSSWIGN can talk to someone more what they would like to order. You have nice sales so that’s basically what’s going on here

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Mariah G Mro

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible Service and Wig quality. Refund/Replacement Needed

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AI Highlights
  • - Spent $176 on a Bobbi Boss wig; lace ripped on first wear.
  • - No replies after photos and four calls to Bobbi Boss yielded no solution.
Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed
Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 2
Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 3
Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 4
Bobbi Boss - Terrible Service and Wig quality. Refund/Replacement Needed - Image 5
Contains 1 confidential file for company representatives
Updated by user Jul 30, 2024

this has been a terrible experience over all. They have not resolved my problem in any way.

They offered to have me print out a label to mail the wig for inspection, but they never responded when I asked how long the process takes, or what happens if they do/don't find defects in the wig.

Overall, I am still out of $175 with a wig that has lace continuing to tear and rip. This has been a terrible experience.

Updated by user Jul 30, 2024

this has been a terrible experience over all. They have not resolved my problem in any way.

They offered to have me print out a label to mail the wig for inspection, but they never responded when I asked how long the process takes, or what happens if they do/don't find defects in the wig.

Overall, I am still out of $175 with a wig that has lace continuing to tear and rip. This has been a terrible experience.

Original review Jun 27, 2024
I spent $176 on a Bobbi Boss wig that I have ordered from Joe's Beauty Supply. I have worn this wig a dozen times before.

As soon as I went to wear it, the lace started to rip. I've been wearing lace front wigs for 10 years, and I have never seen lace ripped this bad before, and quality this poor. I reached out via email with photos of how damaged the wig was, and to request a refund, or a replacement, and they just forwarded me to Bobbi Boss directly. They said I would have to take it up with them.

I have not gotten a response from either Joe's Beauty or Bobbi Boss, after spending $176 on a wig I cannot wear. I have called the Bobbi Boss line 4 times. Once on Tuesday, and Wednesday, and twice today. Both times I called today, the operators told me they're on lunch.

First it was 11:30am-12:30pm, and second time was told it's 12:30pm to 1:30pm. Unless they answer and help provide a solution to my problem, DO NOT SHOP WITH THEM OR BUY FROM THEM!

User's recommendation: Check for similar products being sold by other manufacturers before buying from Bobbi Boss. If you have any order or product issues, solutions are difficult to come across

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1 comment
Guest

So are you walking around bald headed or did you put your old dusty one back on?

Susan R Wks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied with wig

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AI Highlights
  • - Advertised as 100% human hair; two hairdressers verified it isn’t.
  • - It wouldn’t take highlights, and bangs won’t sit naturally due to a middle seam.
Original review updated Sep 02, 2021

Advertised as 100% human hair wig on tag, and it is not as verified by 2 hairdressers. I was told that I could highlight the hair which it wouldnt take and cut bangs, which was false as it has a middle seam creating a part and wouldnt allow for bangs to sit naturally on forehead. Therefore, the wig doesn't fit my needs.

Loss:
$100

Preferred solution: Let the company propose a solution

User's recommendation: False advertising

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