Update by user Jan 22, 2013
No contact from Bob Moore Nissan. I also wanted to make sure readers understand...this complaint is mostly about the Sales Manager (JH) and the way he operates...NOT about the dealership in general. The owner did talk to me personally and made the $$ issue right for us.
Original review posted by user Nov 21, 2012
We were car shopping at multible dealerships in Tulsa and then went to Bob Moore Nissan. There was a lot of running back and forth to the General Sales Manager (Jason Hughes) over several hours to get to the deal we wanted and we all finally agreed to. It was a huge hassle and a lot of high pressure sales...they just wouldn't let us leave until we finally agreed to take the vehicle, that we were negotiating over, with us. When we came back to them, the sales manager agreed to include Gap insurance and sales tax, title & license in the final price that was scribbled on our "worksheet". However, because I felt we had reached a level of trust between us, I did not scrutinize the final figures until the next day and immediately saw the difference. I called to ask about it and "JH" was sooo rude, arrogant, defensive & hot tempered that he almost wouldn't even agree to talk to us if we came into the dealership. He finally agreed that he would talk with us, however, his attitude went right to the same level, in no time, as it was when I talked to him on the phone. He did not keep his word on the deal he agreed to with us AND his people skills really, REALLY suck! I will never do business again with Bob Moore Nissan as long as "JH" is there.