Bob King Kia
Bob King Kia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating based on 1 customer review; overall sentiment is negative with consumers mostly dissatisfied.
Positive Feedback
The dealership location is noted as convenient and reviewers value discounts and special offers despite service issues.
Negative Feedback / Risk Areas
- Recurring complaints about poor workmanship and management delays.
- Frequent problems with scheduling, missed appointments, and unresponsive customer service.
- Longstanding unresolved service issues prompting customers to report Bob King Kia customer complaints.
Key Takeaways for Future Customers
- Check Bob King Kia reviews before booking service and confirm appointments by phone.
- Be prepared to follow up persistently on recalls or repairs and consider documenting interactions.
- Consider alternative dealers if timely service and reliable management are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating based on 1 customer review; overall sentiment is negative with consumers mostly dissatisfied.
Positive Feedback
The dealership location is noted as convenient and reviewers value discounts and special offers despite service issues.
Negative Feedback / Risk Areas
- Recurring complaints about poor workmanship and management delays.
- Frequent problems with scheduling, missed appointments, and unresponsive customer service.
- Longstanding unresolved service issues prompting customers to report Bob King Kia customer complaints.
Key Takeaways for Future Customers
- Check Bob King Kia reviews before booking service and confirm appointments by phone.
- Be prepared to follow up persistently on recalls or repairs and consider documenting interactions.
- Consider alternative dealers if timely service and reliable management are priorities.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winston-Salem, North Carolina
Poor management
- - Venue recall and oil change scheduled; nothing done after 3 reschedules.
- - I missed work and lost pay; supervisor calls go to Joel's voicemail.
I received an email stating I needed to bring my Venue to the dealership to have a recall addressed and I was also due for an oil change. I have been rescheduled 3x and still do not have my oil changed or the recall fixed.
This is absolutely ridiculous! I have lost money from my job due to taking off of work just to get this done! The first time I drove all the way out there and was dismissed and the last 2x I received a phone call 2-3 hours prior.
Also, if you ask to speak to a supervisor your call is then forwarded to Joels voicemail but Joel never contacts you nor does anyone else! Do not use this business.
- Location
- Workmanship and management
Preferred solution: Real service
User's recommendation: Go to Hyundai in Concord, NC because they actually work at that establishment
Greensboro, North Carolina
2011 Kia Sorento starts sparatically, or not at all
- - Car wouldn't start on 11/02/13; brake switch suspected.
- - They couldn't duplicate the issue and won't replace the $20 brake switch; owner pays.
On 11/02/13 My car didn't want to start. I went back in the house and googled it.
It appears to be a faulty brake switch. I tried the car again and she started right up. I made an appointment with Bob King Kia in Winston Salem, NC that same day. They couldn't find anything wrong with it, couldn't duplicate the issue so they sent me on my way.
This morning, it wouldn't start again, we tried and tried, let it sit for 30min. Tried again, nothing. Had it towed to Bob King Kia and of course when we get there it starts. So the service managers have worked on it all day and can not find any cords or to get the vehicle to duplicate it.
They refuse to change out a $20 part to rule it out because there are no codes. After they have now had the car for 2 days, I'm going to have the brake switch replaced at my own expense and at that point they will loose all future business. (past relationship is 7 yrs and 3 KIA's).
Sure hope the $20 Part was worth it. Idiots!
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