Bob Johnson Mazda
Bob Johnson Mazda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bob Johnson Mazda has a 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Reviewers value the Website and diversity of products or services.
- Price level is high; watch for unexpected add-ons when signing paperwork.
- Expect to research Bob Johnson Mazda reviews and customer service experiences before purchase.
Negative Feedback / Risk Areas
- Reports of sneaky financing and unauthorized charges causing customer complaints.
- Repeated service center failures and unresolved keyless entry problems highlight poor customer service.
Positive Feedback
Website and diversity of services are noted positively and some customers report good vehicle condition.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bob Johnson Mazda has a 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Reviewers value the Website and diversity of products or services.
- Price level is high; watch for unexpected add-ons when signing paperwork.
- Expect to research Bob Johnson Mazda reviews and customer service experiences before purchase.
Negative Feedback / Risk Areas
- Reports of sneaky financing and unauthorized charges causing customer complaints.
- Repeated service center failures and unresolved keyless entry problems highlight poor customer service.
Positive Feedback
Website and diversity of services are noted positively and some customers report good vehicle condition.
Rochester, New York
Heartless thieves, stear clear!!
- Charged about $3,000 extra for 'extra coverage'.
- Signed a $17,000 loan for a $12,000 car.
- Two employees said the deal was sneaky and unethical.
I speak from a horrid experience where these men stole my money, dignity and peace of mind. I will NEVER trust any salesman ever again.
Honesty, fairness and quality are NOT what you will find here or at any DIOGARDI owned dealership...
They're awful human beings. These scammers took over $3000 more from me without my knowledge! My first bill came in the mail and there was a $17,000+ loan on a KBB valued $12,000 car!!! At signing, the loan officer was mysteriously absent and the salesman was clueless.
I signed papers with the sale price plus taxes, fees... NEVER saw an extra $3,000 tacked on anywhere for "extra coverage" which this certified car with less than 4,000 miles Did not need. It makes me sick every time I'm forced to pay this outrageous price for a car that sat so long the tires have pertinent indentations causing awful noises. Be careful what you sign!!!!
PLEASE be smarter than me and do NOT trust these snakes...
Id love to hear what marketplace mazda has to say to this. Two employees even admitted the deal was sneaky and unethical
Rochester, New York
Unacceptable Service Quality
- The keyless entry issue is not fixed; resets occur.
- It's my third appointment for the same issue.
- The car is great, but service is unacceptable.
Marketplace Mazda - Rochester, NY I was told by the service center to make another appointment for a problem they did not fix. My key less entry has not been fixed.
All they do is reset it and send me on my way. Then 5 minutes down the road the "key malfunction light" turns on again. This will be my 3rd appointment for the same exact problem. I wish there was a better alternative then this service center but, I'm forced to keep using this place to get my service done.
The car has been great. The people are the problem.
They rather shrug their shoulders then take the time to fix the problem. UNACCEPTABLE SERVICE QUALITY
Preferred solution: Let the company propose a solution
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