Bob Howard Honda
Bob Howard Honda Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bob Howard Honda has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: New car fit and finish.
Cons: Driving 15000 mile car with misaligned door, Lack of help from american honda customer service, Misaligned door after safety recall poor customer service.
Oklahoma City Southwest, Oklahoma
Lack of help from American Honda Customer Service
My 2018 Odyssey purchased new had a Safety Recall. The rear latches on both sliding doors were replaced.
When I noticed the passenger sliding door was misaligned, I made a service appointment. At my appointment time, the service adviser told me ALL Odysseys that had the recall work done had the same misalignment. I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails.
Last Friday she promised I would get a call Monday.
This is friday and I've had no response.
I've asked for a statement from American Honda as to whether what I was told was accurate information. I've sent multiple emails and left multiple voicemails with no response AFTER A MONTH!
- New car fit and finish
- Misaligned door after safety recall poor customer service
- Lack of help from american honda customer service
- Driving 15000 mile car with misaligned door
Preferred solution: I want my door fixed. If not, $2500 worth of service from any Honda Dealer
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