Bob Howard Honda Reviews
Bob Howard Honda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating 1.0 star — Consumers are mostly dissatisfied.
The single review reports a 1.0 star rating with repeated unaddressed safety recall issues and poor follow-up from American Honda customer service.
Positive Feedback
New car fit and finish was noted as a pro despite later problems after recall work.
Negative Feedback / Risk Areas
- Recurring misaligned sliding door after recall repairs reported in Bob Howard Honda reviews.
- Poor responsiveness and intermittent callbacks from American Honda customer service created unresolved customer complaints.
- Service appointments did not resolve the issue according to the reviewer.
Key Takeaways for Future Customers
- Inspect recall repairs in person and get written confirmation during your service appointment.
- Research Bob Howard Honda reviews and customer complaints before purchase to assess service reliability.
- Document all communications with service and customer service if follow-up is needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating 1.0 star — Consumers are mostly dissatisfied.
The single review reports a 1.0 star rating with repeated unaddressed safety recall issues and poor follow-up from American Honda customer service.
Positive Feedback
New car fit and finish was noted as a pro despite later problems after recall work.
Negative Feedback / Risk Areas
- Recurring misaligned sliding door after recall repairs reported in Bob Howard Honda reviews.
- Poor responsiveness and intermittent callbacks from American Honda customer service created unresolved customer complaints.
- Service appointments did not resolve the issue according to the reviewer.
Key Takeaways for Future Customers
- Inspect recall repairs in person and get written confirmation during your service appointment.
- Research Bob Howard Honda reviews and customer complaints before purchase to assess service reliability.
- Document all communications with service and customer service if follow-up is needed.
Oklahoma City Southwest, Oklahoma
Lack of help from American Honda Customer Service
- - 2018 Odyssey Safety Recall; rear latches on both sliding doors were replaced.
- - Passenger door misaligned; dealer says all recalled Odysseys share issue.
My 2018 Odyssey purchased new had a Safety Recall. The rear latches on both sliding doors were replaced.
When I noticed the passenger sliding door was misaligned, I made a service appointment. At my appointment time, the service adviser told me ALL Odysseys that had the recall work done had the same misalignment. I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails.
Last Friday she promised I would get a call Monday.
This is friday and I've had no response.
I've asked for a statement from American Honda as to whether what I was told was accurate information. I've sent multiple emails and left multiple voicemails with no response AFTER A MONTH!
- New car fit and finish
- Vehicle looks like poor fit and finish or accident damage
- Lack of help from american honda customer service
- Misaligned door after safety recall poor customer service
Preferred solution: I want my door fixed. If not, $2500 worth of service from any Honda Dealer
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