Skip to content
  • Login
Bob Howard Honda

Bob Howard Honda

www.bobhowardhonda.com
What is your customer experience with Bob Howard Honda?

Bob Howard Honda Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Bob Howard Honda has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: New car fit and finish.
    Cons: Driving 15000 mile car with misaligned door, Lack of help from american honda customer service, Misaligned door after safety recall poor customer service.

William S Sro
map-marker Oklahoma City Southwest, Oklahoma

Lack of help from American Honda Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My 2018 Odyssey purchased new had a Safety Recall. The rear latches on both sliding doors were replaced.

When I noticed the passenger sliding door was misaligned, I made a service appointment. At my appointment time, the service adviser told me ALL Odysseys that had the recall work done had the same misalignment. I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails.

Last Friday she promised I would get a call Monday.

This is friday and I've had no response.

I've asked for a statement from American Honda as to whether what I was told was accurate information. I've sent multiple emails and left multiple voicemails with no response AFTER A MONTH!

View full review
Loss:
$3
Pros:
  • New car fit and finish
Cons:
  • Misaligned door after safety recall poor customer service
  • Lack of help from american honda customer service
  • Driving 15000 mile car with misaligned door
Reason of review:
Poor customer service

Preferred solution: I want my door fixed. If not, $2500 worth of service from any Honda Dealer

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article