BobDylan.com - Sony Store - Columbia Records
I paid for Bob Dylan - The Cutting Edge Deluxe through the bobdylan.com website. I paid $175.00 on 10/28/15. The receipt promised shipment on or about 11/03/15 with Standard Expedited shipping (2-4 days). Today is 11/10/15, and I have received nothing...but bad news! They have not even shipped the order yet. I can now purchase it off of eBay for $121.99 w/ free shipping. Best Buy claims to have it for $119.00. They was charged $15 for shipping + $11+ sales tax (I doubt they operate out of NC.). I do not even want it, but the will not refund my payment. Please take my advice: Do not pre-order or buy from bobdylan.com, Sony?Columbia. They are liars, cheat, & crooks. I have dozens of Bob Dylan LP's CD's etc. for sale as I'm so angry I never want to hear a song by him again (I've been a fan for 40+ yrs.)
Castle Hayne, North Carolina
- Customer service and performance
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