Anonymous
map-marker Lower Sackville, Nova Scotia

Easy process A++++

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Just bought a vehicle here. I was financed and driving away within a few hours of arriving. Very helpful staff. Ryan helped with the financing and was very easy to deal with. Rob was my salesman, and all my questions were answered. If he didn’t know the answer, he would find it out for me. I’m happy
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Maureen Kfi
map-marker Lower Sackville, Nova Scotia

Purchased Civic - Amazing service and staff!

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I recently bought a Honda civic from Bob Blumenthal auto, and I am beyond pleased with the service I received! The entire experience was so pleasant, and the staff were so helpful and friendly! I truly enjoyed purchasing my car from them. Phil went out of his way to make sure the car I bought checked off all my needs that I had explained to him. Like I will recommend this dealership to any of my family and friends. I encourage anyone looking for a friendly and professional family owned business to trust the staff of Bob Blumenthal Auto to take good care of you while purchasing a used car. If I could give 10 stars I would
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Pros:
  • Product and service quality
  • Value for money
  • Honesty
Reason of review:
Good customer service
ROBERT A Bor
map-marker Lower Sackville, Nova Scotia

Got a VW 2012 CC on a Trade -in

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Bob Blumenthal Auto Sales - Got a VW 2012 CC on a Trade -in
I just got a 2012 Volkswagen CC on a trade-in about a month ago and my experience service there (Mark, George and Bob) was professional, friendly and caring about my "hesitant" situation to replace my 2004 (13 yr) old Jetta I've had since new and took good care of it with vw dealership through out repair maintenance and warranties. It was difficult to let go of it since it had all new doors, fenders, and bumper (rust free). I can truly say I am happy now of my new 2012 car and that it was all well taken care off from day 1. Financing it was well explained and thought through for best option available for me. Was amazed I could take it home same day. I had issues with car 3 days in and they were all there to assist me to assure I can get to work. I highly recommend Bob Blumenthal Auto Sales to anyone.
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Reason of review:
Good customer service
Patricia S Tij
map-marker Lower Sackville, Nova Scotia

Disappointed

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I recently purchased a vehicle from this company. So far, I'm happy with my vehicle but was dismayed to discover that there was no gas in it when I took possession, other fluids had not been topped up, the vehicle had not been vacuumed or washed. There was garbage in the vehicle and no incentives were offered. To me, it would have been a courtesy to provide these things to a client. The vehicle is a 2013 Doge Grand Caravan. The sale of the vehicle was effortless, just disappointed that the vehicle had not been cleaned or gassed up, or that other fluids had not been topped up as well.
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Loss:
$120
Pros:
  • Friendly service
  • No pressure
Cons:
  • Vehicle was not clean
  • None of the fluids in the vehicle were topped up
Reason of review:
Fluids not topped up

Preferred solution: I would like you to provide the cost of a full tank of gas and top up the remaining fluids.

1 comment
Guest

Hello, A vehicle detail was offered(declined) and gas card, plus gift card was offered. Customer has admitted that the vehicle was NOT low of fluids, as they were checked. The customer mentioned they didn’t press the button hard enough, for the washer fluid; as we offered to top up and fluids that were low.

U d

Bob Blumenthal Auto Sales - Review in Dealers category

The company is completely *** its bunch of scams ,the cars might look good and have a good price but thats not the case the cars are run down garabge just like their company . Look they will presude to buy a car by telling you want you want to hear so basically lies after the deal is done the company wont provide you any help . {{Redacted}}
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Reason of review:
Poor customer service
5 comments
Guest

BMW, this is an insulting comment as you are clearly unaware who we are as a business. Bob tomorrow, is celebrating his 72nd birthday, he has been in the auto sales industry for 43 years.

He has worked hard to build up HIS name. To falsely accuse him of doing something that hasn't happened, or try to slander his name because of as estranged relative, is wrong. The person you speak of, his father is a politician, not an auto dealer. There is ZERO connection.

I am Bobs son, my name is PHIL Blumenthal, and I am 30 years old, with 9 years experience; all positive.

I invite you to come see for yourself who we are, instead of writing frivolous comments, trying to hurt a small business. Have a great day, Phil Blumenthal

Guest
reply icon Replying to comment of Guest-1549032

Bob blumenthal is a very honest and hard working man, I never purchased a vehicle from him but know who he is. He hasn’t been involved in the life of his estranged nephew Darren for decades. Leave him out of Darren’s mess.

Guest

Hi BMW; Darren has zero association with this business. Also, he is not Bob's son. Wrong direct family.

Guest

If he's anything like his son... then that says it all. Just google Darren, and you'll see what I mean

Guest

Hello, Feel free to reach out to explain your concern, as we have no record of you contacting us. The words expressed in this review are offensive and incorrect.

We stand behind all of our vehicles and have great rapports with our customers.

Feel free to use a reputable review website so we can actually respond properly. Thank you.

View more comments (4)
Anonymous

Poor Service of Customer

We drove 125kms to test drive and buy a 2016 Dodge Grand Caravan. Took it for a test drive, wrote a cheque to buy it, but it was not ready for the road. Waited 5 hours for them to get it road worthy. Excuses of its "lunch hour traffic" and MVI wouldn't pass because of the bad brakes. Then was told by Rob Patriquin (one of the salesmen) they had to drop the gas tank to fix the problem with the engine light . After that I wanted my cheque back but they took it to the bank so I canceled it. They offered me some compensation to save the deal but after 5 hours sitting in a used car parking lot for a vehicle that was not ready for sale was too little too late. Sorry Bob Blumenthal Auto this had to be said. I hope your business will learn from this mistake.
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Reason of review:
Poor customer service
Anonymous

Great

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I bought a Chevy Cruze from from the Sammie car dealer ship and they help me out when I did not have good crited and I them so much because now I'm able to get around a lot easyer if ur reading this please by all means go to the dealer ship in Lower Sackville and tell them james terrio sent you they will take care of u there they are good to deal with and really friendly people there ask to see Mark or George so go on in to Liwer Sackville at 54 Sackville drive and once agin tell them james sent you dealer ship name is BoB Blumenthal Auto .
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Reason of review:
Good customer service
Drenda Txx
map-marker Halifax, Nova Scotia

DO NOT BUY FROM THESE PEOPLE

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I thought I was doing it right by going to a dealership. At least I would have some recourse. I'm a single Mom just moved from Sask. Paid almost $9000.00 for a 2007 subaru with 97000k on it. I told the rep there was something wrong with it after I'd had it for about a month. The repair shop in Dartmouth is terrible to deal with so I took it to steel for a quote. Turns out I need a new engine. $4200.00 just for parts. Blumenthals didn't care at all. Strait up told me they weren't going to help me. They are very friendly and tell you what you want to hear. But don't try to get any support from them after the deal is done.
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Loss:
$9000
Cons:
  • Lack of responsibility they took when i needed help
  • Need for a new engine in my car
  • Service through the repair shop
Reason of review:
Bad quality

Preferred solution: pay for my engine repair.

1 comment
Guest

This issue hasn't even been addressed by these people, never mind "resolved".

Anonymous
map-marker Halifax, Nova Scotia

Beware of Bob Blumenthal Auto Sales - Sackville, NS CANADA

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Beware of Bob Blumenthal Auto Sales - Sackville, NS CANADA
Beware of Bob Blumenthal Auto Sales - Sackville, NS CANADA - Image 2
Do not buy from Bob Blumenthal Auto Sales, Sackville, NS.I bought a 2011 Buick Lacrosse & I had issues with it as soon as I drove it off their lot. 2 tires constantly losing air,bad rotors,2 bad wheel bearings & a coolant & power steering leak.To top it all off, they sold me the car with crushed rocker panels.They safety inspected it 2 months before they sold it to me & they were driving it daily until I bought it.They knew about the issues & some of them should not have passed the safety inspection.No return to any of my emails until we threatened to go public.They verbally said they would help us,but they lied.Poor customer service.Liars!
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Loss:
$4000
Reason of review:
Damaged or defective

Preferred solution: Price reduction

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