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Verified Reviewer
New Reviewer

Canceling order that is on back order

Canceling order that is on back order and the order number is #10152**** and i want all the money refunded to the payment method

User's recommendation: dont use *** customer service.

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ID
#3709382 Review #3709382 is a subjective opinion of poster.
Location
Homestead, Florida
Loss
$86
Preferred solution
Full refund
New Reviewer

Boat bluetooth not working

boat Aavante 1200 sound bar 80 wats remote not working please resolve my problem sir we are not service centre sir
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ID
#2902382 Review #2902382 is a subjective opinion of poster.
Pros
  • Compatible pricing
Loss
$500
Preferred solution
Remote replacement sir
New Reviewer

QuestionPurchase order num784810

Just made a 625.00 order it gave me a code for 15 % off code is workathome15 it did not give me the discount once I finished Purchase
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ID
#2176931 Review #2176931 is a subjective opinion of poster.
Loss
$90
Preferred solution
Price reduction
New Reviewer

No Services

I ordered a part, in stock, and no way of knowing if they shipped it. The site works only to take your money. After they have your money, crickets! Phone, email, call back.... Good Luck. Save your money, go somewhere else.

User's recommendation: Buy from another source.

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ID
#2059607 Review #2059607 is a subjective opinion of poster.
Pros
  • All cons
  • No pros
Cons
  • All cons
Preferred solution
Deliver product or service ordered
New Reviewer

Cancel a order

After I paid for a 200$ part they moved the ship date 2 1/2 months and now I can't get them to pick up the phone, call back or even email me back!

User's recommendation: Do not use this company they don't care about contacting you!

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ID
#1948995 Review #1948995 is a subjective opinion of poster.
Pros
  • Compatible pricing
Loss
$196
Preferred solution
Full refund
New Reviewer

Will not reply to emails

I emailed them on June 17 about a motor they had. I was told they were sold out but would be getting more in. I could order one now and they would ship it when it came in. I needed some parts for the motor but they wouldn't cost enough for free shipping so I wanted to wait to get the parts until the motor came in to get free shipping. I sent a second email on July 1 to ask if they have come in. As of July 17, I have received no reply. Now I can understand why the BBB gives them a D- . I tried to call customer service but there wasn't an appropriate option on their automated phone system. I tried to email customer service and don't get a reply. If this is how they treat a customer trying to buy a boat motor, how would they be for one having trouble with an order? All I was asking for was "yes, they are in" or "no, they have not come in yet".
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ID
#1591743 Review #1591743 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Shameless shipping delay

Spent more than $600 in parts mainly due to the 3-5 working days shipment informed. Initial due date was skip'd 3 times, despite the various, useless and time consuming contacts to expedite the order. I'll not place an order in this site again ever and strongly recommend everybody not to do so, as well, in this totally unreliable company. I live in Brazil and had to return back home - ticket already issued - without purchased parts, which were almost the main reason for the trip. I was caught, harmed and badly surprised with the - uninformed in site - delay. Now, while paying stocking fees, I'm looking for the cheapest way to ship them down here. 3 packages $ 245 each at least, plus handling, on top of customs taxes at arrival since they will no longer be classified as unaccompanied baggage.
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1 comment
#698191

Boats Net is god awful. I had the same problem only not for that much money.

I have found a fantastic company now. MarineEngine.com They tell you right up front what they have in stock, they e mail you the second it ships, how it shipped and what shipped and most importantly. THEY ANSWER THE PHONE AT ONCE.

You will have no problem with these folks. Philjr

ID
#415367 Review #415367 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$700

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