Boats Express Review

Boats Express is not a Boat Transporter they are merely a Broker or "Agent" as they like to be refereed to that act as middle men between the customer and the transporter. They don't own any trucks or trailers nor do they have any employed drivers. To be blunt, they are salespeople that have a list of transporters. They contact the transporters, get the lowest rate and add there markup to it in order to turn a profit. Sometimes this can be a valuable service to you if they deal with quality, reputable transporters. Other times it can be a complete nightmare as you can imagine. You should ask yourself do I want to pay a fair and reasonable rate in order to make certain I'm getting what I'm paying for or do I just want the lowest bidder? Do your homework before you hire anyone to move your vessel. Make sure you're aware of who is transporting your boat as well as the terms and conditions of the move.
View full review
ID
#979101 Review #979101 is a subjective opinion of poster.
Location
Odessa, Florida
New Reviewer

The company " Boats Express Inc." is a typical scam!

DO NOT WASTE YOUR TIME OR YOUR MONEY with a company "Boats Express Inc."!!! They asked us to send them a CERTIFIED check, as a deposit. We agreed on transporting a boat on a certain date. As soon as they got money, ALL THE COMMUNICATION WAS OVER!!!! They would never call back on our messages, no answering phone, after proactive calling they would keep changing dates, FOOLING around with a pick up, SCREAMING and yelling on the phone. They refused to give a pars number to my broker. They never even contacted him. I'm sure there were not even planning on doing that... because IT'S ALL FAKE AND SCAM. Earlier, I wrote to them that our Marina is closed on Mondays, so they called me on Sunday evening saying: "Are you ready to pick up the boat tomorrow?" I asked if they contacted my broker, he hung up the phone. No further answer. It's good that I went to Marina and warn them about the issues we have with our transporting company, so they suggested me not to deal with them at all, and it was the best decision. I used my work e-mail to communicate with them, I wrote them that I wish to cancel any services with them. But that didn't stop them, they would call my boss and HARASS him for money, explaining that there is a penalty fee for dispatched truck. They embarrassed me in front of all my colleagues. About 2-3 weeks I was receiving threatening calls at work/ home/ cellphone, at different time, that they want more money. I am an honest American citizen, and I'm expecting to receive a service for my money, not being threatened for MY MONEY for MORE MONEY. But not everyone is respecting a law. With this scammers I lost time, deposit money for them, money that I overpaid for the parking at Marina, lot's of nerves and health. I'm very pissed off, dissatisfied, unhappy and disappointed with this unreliable, unethical, very rude, disrespectful Thieves!!! It's just amazing how nicely they trick people to send them money, and how horrible they behave after-words. THAT'S THE WORST COMPANY I'VE EVER DEALT WITH. I HOPE People who are planning to deal with them will read this before they will send a deposit to those thieves and scammers!!!! ALL THIS COMPANY IS A RIP OFF!!!!!! DO NOT EVER COMMUNICATE WITH THOSE BIGGEST SNEAKY PROFESSIONAL SCAMMERS WITH ENORMOUS ATTITUDE: Bob Graviss Jr.(bobg@***.com) and Greg Hutchens (greg@***.com) I WANT MY MONEY BACK!!!!!
View full review
3 comments
#859787

Same scenario. .

You won't get your money back.... :(

#859783

I had NO issues. They have moved vessels for me three times, coast to coast.

Only once was there a short delay (two days) after the load was scheduled to be picked up. I understand that boats are special and require special equipment so that was acceptable.

They probably should have not accepted to move your vessel. You sound like a whole lot of trouble.

I am writing this because there are numerous boat movers out there bad mouthing the good guys just to get their business. This sounds like one of them.

#1193939
@PissedConsumer859783

I'm in the same boat, Jim. Pun intended.

I'm two years late finding the above rant and your reply, only because I was searching for the phone number of Boats Express, lost in my switch to a smarty-pants phone. I've got you beat on the number of smooth moves, so feel justified to add my opinion to yours.

This is an aged, long-term company. The complete antithesis to "fly-by-nights" operations looking for a quick buck that the original poster claims.

View more comments (2)
ID
#243336 Review #243336 is a subjective opinion of poster.
Location
Montreal, Quebec
Loss
$300
New Reviewer
Company agent Jim Ferrell was nice before you signed contract. I signed contract on March 25 for $1996 to pick up a boat from Brooklyn and delivered to Montreal, Canada. He promised to schedule an appointment between 2 Marinas. As soon I signed contract and deposited...
View full review
View full review
3 comments
#859785

I had NO issues. They have moved vessels for me three times, coast to coast.

Only once was there a short delay (two days) after the load was scheduled to be picked up. I understand that boats are special and require special equipment so that was acceptable.

They probably should have not accepted to move your vessel. You sound like a whole lot of trouble.

I am writing this because there are numerous boat movers out there bad mouthing the good guys just to get their business. This sounds like one of them.

View more comments
ID
#242500 Review #242500 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$302
New Reviewer

Boat Express - Review / Complaint

I just had my boat shipped from Guaymas MX to Oregon [USA] with Boats Express and I have had nothing but major issues with them. They broke our agreed upon contract days before shipping and wouldn't refund my deposit. Boats Express threatened to keep my deposit unless I signed a second contract with them at a much higher rate. My boat was packed up ready to go and my vacation was over. They threatened to leave my boat in Arizona for as long as it was convenient for them. The finally price increased over 30% from the original contract. When the boat arrive it had damage that occurred during transportation. The Boats Express contract states that they only use licensed shippers and claims should filed through the truck company. However, the truck company contract says that if claims are filed then Boats Express is responsible. Thus the cargo wasn't covered in transit as promised. The service was unethical, disrespectful, and at time arguably illegal. I know good business practice and this was anything but good. I strongly suggest uses an alternate business and NOT using Boats Express as a broker. You will end up doing the leg work and only experience problems.
View full review
3 comments
#757534

Ample knowledge about auto transport.

#296970

Boats Express Inc. is A THIEFT COMPANY,

As soon You signed contract and deposited check, you ares screwed.

Failure to provide pars# for broker, screams on the phone when they talk, fooling with the pick up. Pick up wasn't done and they want more money to be collect for dispatched truck.

#284481

I hear you ...I am now livid with this company and feel they are nothing but a scam company!!!! I cannot even begin to tell you how pissed off I am and they have not even moved my boat.

Rich Amburn...their "GM"..sucks you in by being so nice on the phone...but that is it..Once you sign the contract and send a CERTIFIED CHECK DEPOSIT...you are screwed... NO more communication, failure to pick up boat as contyracted and threats that they will charge me.....

These ppl shopuld be run out of town or locked up...They are thieves!!!!! :(

View more comments (2)
ID
#190557 Review #190557 is a subjective opinion of poster.
Location
Bend, Oregon

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article