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BoatHouse Stores

BoatHouse Stores

boathousestores.com
What is your customer experience with BoatHouse Stores?

BoatHouse Stores Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BoatHouse Stores has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Never order online from boat house", "Always follow up".

  • Consumers are not pleased with Website and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Show reviews that mention
order problem christmas complaint racist boy room theft women avidence
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Nicole G Jff

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ridgeland, South Carolina

On line order

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Contains 1 confidential file for company representatives

The issue still has not been resolved; the package has not been received, but money was taken out of my bank on December 2nd. I have left email after email and even called.

As an upset consumer, they were supposed to call me back, but they have not yet done so, and it's been two weeks. At this point, I just want my money back!

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Loss:
$40
Cons:
  • Not able to talk to a person ike email back

Preferred solution: Full refund

User's recommendation: Never order online from boat house

Shyanna Hzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Pants I bought the esteem of the Nike logo came off

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I bought nike pants for my son which was 80 dollars. I hardly can afford that.

I tried to bring them into the store where I live. The manager said in a rude way we cant take these back you guys ds these to this pants. Now Im sad I cant afford to buy a new pair. Im a single mom who is pregnant.

I just feel upset that the store couldnt take it back. It just came apart the logo and its a manufacturer problem with the pants.

I am at a lost of what to do. Thank youx

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Mazzy Lzb
map-marker Toronto, Ontario

Was brushed off

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Updated by user Jan 16, 2025

I still haven't received all of my order

Original review Dec 31, 2024

The person i talked to was very rushed...it was clear he had a quota to make. Never received an answer to my problem..

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Aniqa Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Regina, Saskatchewan

Complaint

She is a racist or a mad women base on her judgement she accuse customers for theft i need action on it there is boy who is working and looking suspiciously and forcing me to use changing room. Without any avidence she accused and being rude and disrespectful

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Preferred solution: I want to tell her lesson so next time she wont judge peope

Anonymous
map-marker Mount Pearl, Newfoundland And Labrador

Missing order

My order was processed over a month ago and was never shipped when I was told it was guaranteed before Christmas

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User's recommendation: Always follow up

Kyle M Gki

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A payment that I'm not sure if it went through or not

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Ok I made an order and it said that the billing address doesn't match the address on my debit card now my money is on hold because of that twice this happened an amount of $336.53 and the second one is 360.06 and that is the same order

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Loss:
$697

Preferred solution: Full refund

Anonymous
map-marker Cambridge, Ontario

Poor customer service

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I visited the Cambridge Ontario store on March 7th, 2023 at approximately 17:00.

Three staff representatives were all at the cash register. No one offered any assistance.

I came back a few minutes later, stated to all three staff members that I was in the store earlier and no one offered any assistance.

I got an insincere apology.

I did end up purchasing a pair of white crocs. This very same day.

The only reason I made the purchase, is because my son really wanted those crocs.

Please provide customer care training to your staff.

Sincerely,

Sherry Reynolds

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