Service Sucks..

1.3
Bought a part, paid for a part and paid extra for 3 day shipping. They held the order 1 day to confirm by phone it was actually my order then waited another 4 days before they actually shipped the product. My 3 day shipping that was extra took 9 days.. When I tried to get a tracking id from them, they avoided calls, emails and when I finally got ahold of them the were not apologetic at all, didn't care and actually blamed me for their delay. Worst experience ever, would not use.. Wor

User's recommendation: Stay away.. Do not order from them..

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#2717481 Review #2717481 is a subjective opinion of poster.
Location
Eden Prairie, Minnesota

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Verified Reviewer New Reviewer

I purchased product

1.0
They shipped half my order, charged full price, it was a two part epoxy. Part a without b is useless. I returned product snd had to file a chargeback with my cc company. They disputed the chargeback. Completely dishonest people.

User's recommendation: Avoid at all costs.

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#2557650 Review #2557650 is a subjective opinion of poster.
Cons
  • You will not get your product
  • You will lose you money
  • You will be lied to
Loss
$684
Preferred solution
Full refund
New Reviewer

Ripped off, lied to, and wasted my time

1.0
They shipped half of a two part epoxy order. Useless with only one part. They ignore customer service. Only called back when I did a charge back through my cc company. So I agreed to ship it back. They kept the product and told my cc company they never got it. Well UPS shows proof of delivery with their office signing for it. I have evidence and recorded calls of their lies. Stay far away from Boatersland and parent SJK Products.

User's recommendation: Shop elsewhere or be very sorry like me.

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#2434444 Review #2434444 is a subjective opinion of poster.
Cons
  • Loss of time and money
Loss
$684
Preferred solution
Full refund

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Verified Reviewer New Reviewer

No Contact for 2 Months

1.0
Item that was purchased has been on back order for 2 months supposedly but Boatersland will not respond to emails or answer phone calls...Many people are going through this same process and are unable to get a refund or any type of feedback. Buyers Beware.
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#2204068 Review #2204068 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$200
Preferred solution
Full refund

Product information

4.3
We are all set. Heard from the company and the item was delivered. Thank you.
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#2120646 Review #2120646 is a subjective opinion of poster.
Location
South Burlington, Vermont

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