Boarderie
Boarderie Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Boarderie has a 1.5 star rating from 2 reviews and overall customer sentiment is negative, with multiple reviewers advising not to order and recommending other charcuterie companies.
Key Takeaways for Future Customers
- If researching Boarderie reviews, expect reports of poor customer service and delivery delays.
- Consider alternatives for time-sensitive gifts since tracking and on-time delivery are questioned.
Negative Feedback / Risk Areas
- Frequent Boarderie customer complaints mention unresponsive customer service and unanswered calls and emails.
- Delivery tracking failures and late perishable orders causing spoilage are recurring issues.
Positive Feedback
No positive points were noted in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Boarderie has a 1.5 star rating from 2 reviews and overall customer sentiment is negative, with multiple reviewers advising not to order and recommending other charcuterie companies.
Key Takeaways for Future Customers
- If researching Boarderie reviews, expect reports of poor customer service and delivery delays.
- Consider alternatives for time-sensitive gifts since tracking and on-time delivery are questioned.
Negative Feedback / Risk Areas
- Frequent Boarderie customer complaints mention unresponsive customer service and unanswered calls and emails.
- Delivery tracking failures and late perishable orders causing spoilage are recurring issues.
Positive Feedback
No positive points were noted in the provided reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Liberty, New York
Resolved: Horrible
Absolutely 5he worse comp@***y Ive ever dealt with! No communication!
I received one message via text did I want to resend my gift I communicated back and nothing!
Very unhappy! Wheres the decency?
Massapequa, New York
Terrible customer service.
- - Delivery was 3 days late and the perishable item spoiled.
- - I could only reach voice mail; no live person responded.
- - They offered a free reorder.
An order that I ordered for a family member and was to be delivered for the Christmas holiday got delivered 3 days late and therefore was thrown away because it is perishable. I tried calling Boarderie and could only get voice mail.
They later apparently said they tried to call me back, but the phone never rang and I had my phone on me the whole time waiting for a call back .I kept discovering their return call when I looked at my phone to see if they responded. I believe they have a feature that doesn't allow your phone to ring when they call back so they do not have talked to you and they leave you a message to respond to them with a email with your questions or concerns. I wanted to speak to a live person and never got the opportunity. Terrible customer service.
If you order from them, you should know that they do not track the order to ensure that where your sending your order arrives promptly and on time. This was very embarrassing and frustrating situation for me. Apparently because of the error, they send you an email stating that you can reorder without a charge. Well you should not be charged since your original order got there late and was spoiled.
I believe they should do a little more than just reorder an item doe you that did not get there in time for a special occasion.
I had ordered from them before and will not order from them again. Extremely disappointing.
User's recommendation: Use another charcuterie company such as happyboards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery update
Customer service sucks! NEVER answers phone, NEVER returns calls and NEVER responds to emails.
Also the tracking system sucks. You cant track a package.
- Customer service suck respond to inquiries
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from them
Companies Similar to Boarderie
Bedford Cheese Shop
“Company information: Bedford Cheese Shop 229 Bedford Avenue Brooklyn, NY 11211 Phone: 718.599.7588...“
Antonellis Cheese Shop
Frive UK
“I made a one off order on my credit card and therefore didnt register with them The dont me further...“
Simmer Eats
“i CANCELLED MY FUTURE ORDERS ABOUT 10 DAYS AGO VIA THIS RIDICULOUS MESSAGE NOTE NOT A PHONE CALL - AND...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.