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BNI

BNI

www.bni.com
What is your customer experience with BNI?

BNI Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BNI has 1.1 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't use bni", "Good luck", "Don’t use BNI", "Beware this company is dishonest and poor customer service", "We are in a rural area and unfortunately you can't choose the carrier. BNI won't deliver rural our carrier so if you notice BNI try calling Amazon, maybe they can help.n.".

  • Consumers are not pleased with Reliability and Website. The price level of this organization is high according to consumer reviews.

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Anonymous
map-marker Calgary, Alberta

Undeliverable package

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No way of contacting. Says attempted delivery but I was so home so that's a lie. I need to get ahold of someone

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User's recommendation: Don't use bni

Lori P Pqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

One week still no delivery

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My package has supposedly been in a town that is 1.5 hours away. Then they say it's being delivered on the 5th day.

I track it, but it says there's no information on my package. Come on BNI, get it together!

View full review
Cons:
  • Never even attempt to deliver to my home always drop in town

Preferred solution: Full refund

User's recommendation: Don’t use BNI

Jeanell Awo
map-marker Moncton, New Brunswick

Terrible

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How can it says a delivery was done at 11:29am today when it's just 8:15 am ! To my Aunt in Campbellton???

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Anonymous
map-marker Vancouver, British Columbia

Delivered to wrong address again and again

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Missing package says delivered, the driver cant read and keeps getting delivered to another house, Im choked

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User's recommendation: Good luck

Sixto Thi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Driver came but didn't get a package

It's now 7:27 and still no package. It has been 2 hours since he was here.

I need it by a certain date. Thank you.

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Loss:
$200

Preferred solution: Deliver product or service ordered

Abbigayle Kfl
map-marker Castlegar, British Columbia

Delivery

Updated by user Nov 14, 2024

BNI is not a business you can count on . I live in Castlegar , BNI has a terrible reputation for losing packages , not delivering, or are they keeping them for themselves, after spending hundreds of dollars, I am thinking of joining the class action suit against. Terrible service

Original review Nov 13, 2024

Parcel sent from Amazon, cost 200.00

Delivered by BNI, to find out wrong package , gave back to Driver (Leanne), parcel ordered never delivered, Amazon confirms neither packages were sent back to Amazon. Where are these packages BNI, theft is a crime. Have pictures of driver delivery and package on security camera, have filed report with RCMP.

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User's recommendation: Beware this company is dishonest and poor customer service

gerry m Ebq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not find parcel 03125****

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could not chat or talked to anybody, parcel is still missing

nobody was available, kept trying with same result

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Cons:
  • No help service

Preferred solution: Deliver product or service ordered

Nygel Nkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oliver, British Columbia

Delivery issue

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BNI03013**** tracking # Basically two days of e mails saying it's on its way. Impossible to contact.

Two or more days later received email it was at a local drop zone.

By then we were in a weekend. Items were for a gift so at that point they we're needed any more.

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User's recommendation: We are in a rural area and unfortunately you can't choose the carrier. BNI won't deliver rural our carrier so if you notice BNI try calling Amazon, maybe they can help.n.

Pete M Zmg

Because they loose all my orders

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I order from Amazon if shipped by bni I dont get my package and no one knows where it is this happened every time they are involved

View full review
Loss:
$220
Cons:
  • Are the worst for delivery

Preferred solution: My items

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