Blys
Blys Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blys has a 3.4 star rating from 4 reviews, with 50% of users likely to recommend; sentiment is mixed and consumers report issues with delivery, payments, and the app.
Key Takeaways for Future Customers
- Check recent Blys reviews and confirm bookings and tracking before payment.
- Expect medium price level and look for discounts and special offers before booking.
- Document communications; contact customer service promptly for billing or refunds.
Negative Feedback / Risk Areas
- Frequent Blys customer complaints about undelivered orders and invalid tracking numbers.
- Pros report not receiving payments and difficulty marking sessions complete in the app.
- Poor customer service response and canceled or no-show bookings causing lost deposits.
Positive Feedback
Some cases were resolved with refunds and explanations, and users value discounts, special offers, and the website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blys has a 3.4 star rating from 4 reviews, with 50% of users likely to recommend; sentiment is mixed and consumers report issues with delivery, payments, and the app.
Key Takeaways for Future Customers
- Check recent Blys reviews and confirm bookings and tracking before payment.
- Expect medium price level and look for discounts and special offers before booking.
- Document communications; contact customer service promptly for billing or refunds.
Negative Feedback / Risk Areas
- Frequent Blys customer complaints about undelivered orders and invalid tracking numbers.
- Pros report not receiving payments and difficulty marking sessions complete in the app.
- Poor customer service response and canceled or no-show bookings causing lost deposits.
Positive Feedback
Some cases were resolved with refunds and explanations, and users value discounts, special offers, and the website.
Macon, Georgia
Have not received my package
- - Ordered Blys mop soap for my birthday but haven't received it.
- - Delivery says delivered, but tracking number is invalid.
- - The order cost $64.
My brother ordered me blys mop soap for my birthday and I haven't received it yet even though it says it was delivered the postal office says the tracking number is not valid so I can't even track it and I can't contact anyone i really wanted my mop soap and $64.00 is too much money to throw away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my package
- - The order shows delivered but not received; user requests immediate contact and says they will report.
I NEED TO TALK TO SOME ONE ABOUT MY ORDER THAT SAYS DELIVERED BUT ITS NOT HERE IM BEGINNING TO THINK YOU ALL JUST RIP PEOPLE OFF ABD THAT BLYS IS NOT REAL!! I NEED TO BE CONTACTED IMMEDIATELY BEFORE I REPORT YOU ALL
Preferred solution: Deliver product or service ordered
User's recommendation: Its a scam
Hi there, Thank you so much for your feedback. We're so sorry to hear about your experience.
We'd love the opportunity to get to the bottom of what has happened and to find a resolution for you. If you could please send us an email at hello@***.com, it would be greatly appreciated.
Look forward to hearing from you. Regards, Blys Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT BOOK
- - Two therapists booked weeks in advance for Valentines Day; over $600.
- - Therapist canceled 15 minutes before; wife cried; support line hung up 5 times.
I booked two therapists weeks in advance to surprise my wife with a couples massage on Valentines Day. It was north of $600.
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One of the therapists canceled 15 MINUTES before the booking -- ruining the surprise for my wife. Instead of being excited -- she CRIED out of disappointment.
I tried calling the "support" phone number and it hung up on me all 5 times I called.
DO NOT USE this service!!!
User's recommendation: RUN AWAY. DO NOT USE!!!
Hi there, Thank you for sharing your feedback. We sincerely apologise for the inconvenience it has caused.
We will surely look into this. We've got your contact details here - we have followed up with you via email directly to assist you further.
We look forward to speaking with you. Kindest, Blys Team
Ashburn, Virginia
Booked a mobile acrylic fill-in-
I booked an acrylic fill-in for Saturday or Sunday between 1:30-2:30 & o hey were A NO SHOW!!! Im very upset bcoz Im in PT rehab & wanted my 2 month old nails to look good for thanksgiving!!!
User's recommendation: Don’t book anything
Hi there, Thanks so much for your feedback. We're so sorry to hear that you haven't had the best experience.
We'd love the opportunity to get to the bottom of what has happened and to find a resolution for you. If you could please send us an email at hello@***.com, it would be greatly appreciated.
Look forward to hearing from you. Warmest, Sri from Blys
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Never receive my payment as a pro
- - Can't contact Blys; no payment due to no response.
- - App is confusing and payment can't be processed.
- - Not recommended for pros.
I can't contact with Blys. I'm a pro and I did a massage to its client, but I can't receive the payment because they didn't answer emails nor phone.
Furthermore, I have not how to communicate with them to asking for my payment. Also, their app is confused, and I couldn't continue to mark the session like complete.
If you are a pro like me, I don't recommend you this app to work.
- Promote good payments to professionals
- App is confused and the pro does not receive the payment
User's recommendation: I'm not a client in this app. I'm a pro.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Hacked by Blys. Need to cancel spam appts.
- - No one answered the phone to cancel spam appts.
- - Online response was unhelpful; user cannot cancel due to no app and never made appointments.
No one picked up the phone. I received a bs answer online to cancel spam appts.
When I explained I could not cancel them because I no longer have the app. & never made these appts.
I requested them to plz cancel any & all appts for me, as all were made illegally. No answer from them.
User's recommendation: Beware!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAfter my recent review
- - They answered and resolved my case.
- - They processed a payment to my account.
- - They explained how to use the app to avoid misunderstandings.
After my recent review about Blys, they answered and resolved my case.
They did my payment to my account and explained to me how to continue or use the app to avoid more misunderstandings.
Thank you about Blys
User's recommendation: Now I recommend Blys 100%
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew employee
I just signed up working with your company!! I have some questions wanted to known!! My contact number 737-218-**** USA
Pei Lien kamara
Hi Elyza, Thanks for reaching out! If you could please email our Provider Success Team on provider-success@getblys.com, they'll be able to assist you right away.
We look forward to speaking with you. Thanks, Team Blys
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Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hi there, Thank you for reaching out and sharing your concern. We’d like to clarify that Blys is a mobile wellness platform that provides at-home wellness services such as massage and other beauty and wellness treatments.
We do not sell or deliver physical products such as mop soap. It’s possible you may have contacted the wrong company regarding your order. We recommend reaching out to the retailer or seller you purchased the item from, or checking your order confirmation for the correct contact details and tracking support.
If your query is related to a wellness booking with Blys, please feel free to contact us at hello@***.com, and we’ll be happy to assist you. Kind regards, Blys