William C Ywl

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Updated by user Feb 23, 2021

BLVD Movers finally delivered my household good on February 2, 2021 (31) days late, and did not offer any credible excuse for the delay. I had many damaged items and have recently discovered some missing items.

I filed a claim for damages with this company over two weeks ago, and have not heard from BLVD Movers. Also, BLVD said on "Yelp"... where I also listed this complaint, that it would reach out to me to discuss my concerns. BLVD posted this message over a month ago ...

I haven't received any verbal, e-mail or phone message from BLVD as of today, February 23, 2021. They never reached out to me to discuss this issue.DON'T MAKE THE SAME MISTAKE AS ME ...YOU'LL REGRET IT !!

Original review Jan 23, 2021
If you are considering hiring BLVD MOVING COMPANY, I suggest you read the following; My furniture was picked up in Phoenix Arizona on 12/20/2020, and I have not received delivery in 35 days. And BLVD Moving Co. has not provided a date for delivery. I contracted BLVD Movers on 12/14/20 to move my furniture from Phoenix Arizona to Chicago Illinois. I signed a "Binding Agreement" to pay a total fee of $6782. I paid a down payment of $282.00 at that time. My furniture was picked up from Phoenix on 12/20/2020 and BLVD movers changed the contract and charged me an additional $905.00. I was told the previous charge was a mistake. I was then required to pay $3702.50 half of the total charge before the movers would load my furniture. This was a common used "bait and switch" tactic used at the eleventh hour when a customer has no other alternative but to accept. It was agreed that my furniture would be delivered to my new Chicago address on 01/04/2021. On 12/22/2020, I contacted BLVD via email to dispute the additional charge. On 12/28/2020 I contacted BLVD again via email to dispute the additional charge and to inquire when I could expect delivery. On both occasions I did not receive a reply to my emails to Movers BLVD Re-location agent. Additionally, on 12/28/2020 I received an email from BLVD Customer Service agent informing me that I would not receive delivery on 01/04/2021, and that it would be the middle of January 2021 before it could deliver. No exact date was given. I called BLVD customer service on 01/08/2021 to find out when I could expect delivery, I was not provided a delivery date. I called BLVD re-location agent on 01/09/2021 regarding delivery and the additional charge, and was told he would check on it and get back with me. However, he has not got back to me. As of today (01/23/2021) it has been (35) days since my furniture was picked up and my wife and I are still waiting for BLVD Movers to deliver our furniture and personal belongings. We have been waiting at our home in Chicago since 01/04/2021 for delivery of our belongings. It is the middle of Winter here, and we are without change of clothes, coats and other day to day living necessities. We are sleeping on the floor and compelled to order food to eat because we have no cooking/dining materials. I am a 71-year-old Disabled American Veteran. I suffer from various medical disabilities and conditions. My wife and I are enduring great anxiety, discomfort, pain and suffering as a result of BLVD Moving refusal to deliver our furniture and personal belongings, or to provide information as to when we can expect delivery. BLVD continues to provide excuses for its non-compliance with the binding contract, while my wife and I continue to suffer. It is my hope that you consider the forgoing before you make the same mistake as me. Be
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Preferred solution: I request that my furniture be immediately delivered and that the original cost of the move be honored.

User's recommendation: Be Aware Of Who You Trust With Your Property

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