Blluewave Carwash Reading Road Rosenberg, Tx 77471

After the owner apologized here on the message board I gave them one more try. I pulled up to the Carwash bluewave Rosenberg and the manager came out immediately and looked at my lexus with the personalized plate . He asked me : did we call yet the police on you ? I replied no. He let me sit for about 5-6 minutes at the entrance and upon washing the car the police was waiting for me at the exit. The police officer gave me a trespass warning. I cancelled my membership and will never return to bluewave. I am an officer and never ever anybody called the police on me. The owner said in his apology that the manager had to speak to the regional director. So this was the way the manager deals with customers. Screw bluewave Rosenberg
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ID
#1557001 Review #1557001 is a subjective opinion of poster.
New Reviewer

Their employee jemal threatened to assault me

On may 3rd i was threatened to be beat up by their car wash employee JEMAL. I am a correctional officer. And was off duty pulling in to their carwash. We were sitting in the right line which wasn’t moving for 5 minutes. Left lane was moving and i said to Jemal” this sucks” he replied to me: i show you what suckers, get out of your car and I’ll beat you up. “ i told him that i am an officer and left to avoid more confrontation
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ID
#1533806 Review #1533806 is a subjective opinion of poster.
Service
Bluewave Express Car Wash Customer Care
Cons
  • Was threatened to be assaulted
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Let the company propose a solution

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