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Bluewater Pools

Bluewater Pools

bluewaterpoolsnm.com
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What is your customer experience with Bluewater Pools?

Bluewater Pools Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mixed sentiment in Bluewater Pools reviews: some customers praise pool quality, easy maintenance, and installers, while multiple reviews cite high price level, problems with Exchange, Refund and Cancellation Policy, rude customer service, and a reported legal fine.

Key Takeaways for Future Customers

  • Read Bluewater Pools reviews and verify advertised prices before purchase.
  • Ask specifically about refunds and cancellation policy and get terms in writing.
  • Confirm booking address and appointment details to avoid scheduling issues.

Negative Feedback / Risk Areas

  • Recurring customer complaints about refund delays and cancellation policy.
  • Reports of unprofessional or rude customer service staff and booking errors.
  • Allegations of misleading advertising on advertised $399 price and high overall costs; a review mentions a legal fine.

Positive Feedback

Several customers report durable pools, simple upkeep, helpful installers, and responsive post-sale support for questions and setup.

View full overview ›

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Anonymous
map-marker Apollo Beach, Florida

Bad company

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AI Highlights
  • Training teaches staff to lie.
  • Advertised a $399 pool that doesn't exist.
  • Pools cost $10,000 to $30,000; WV AG fined them $1.8 million.

I actually sold blue water pools. I'm training they teach you to lie.

On TV they advertise a $399 pool that doesn't exist.

The pools run $10000 to $30000. The West Virginia Attorney General fined them $1,8 million dollars.

View full review
Anonymous

Bad customer service

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AI Highlights
  • Customer had a very bad experience with Blue Water.
  • Receptionist who booked did not verify the address.
  • Caller was blamed and staff did not rectify.

I booked blue water I had the worst experience. Receptionist booked .

Did not verify address. I called and she said it was my fault.

She was extremely rude and did not try to rectify the situation. Is this the kind of people you recommend recommend

Cons:
  • Unprofessional

User's recommendation: Dont even call they are very unprofessional

View full review
Anonymous
map-marker Gatesville, Texas

Great Pool/ 5 Star

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AI Highlights
  • Best pool by far; a great family buy.
  • Low maintenance; no chemicals, bleach weekly, ionizer handles rest.
  • Daily use, helps therapy, cooler workout.

Best pool by far, and this is my third pool here in very Hot Texas. Got this pool in May 2014 and it's the best buy this year for my family.

The pool is so simple to keep up with. I really like the no chemicals, all I do is add 2 gallons of bleach each week, and the ionizer does the rest, it can't get any simpler.

We use the pool daily, my wife broke her upper femur in January 2014 and the pool has really helped with her therapy. I like the idea of working out in the pool vs pounding the ground every day, plus it's a lot cooler in the pool.

The installers, I must say were the best, reals pro's. They came with everything, did a great job with the install, explained every thing to me, and cleaned up after them selves.

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Vicki K Bcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blue world pool was very helpful.

AI Highlights
  • They did everything they said and more.
  • They answered questions and were always available.
  • I would recommend this company to everyone.

I have never had any problems with Blue Water Pools. They have done everything and more that they said they would.

I would reccommend this company to everyone I know. They have helped me with any questions I had and have always gone out of their way to make me happy. They are always available to answer questions and give solutions to whatever you need. I have never owned a pool before and felt like a fool calling them as much as I did, but they never seemed to mind or made me feel like an ***.

Great company! Vicki Kennerson

Loss:
$9000
View full review
2 comments
Guest

hello i would like to ask if u dont mind, how much was the initial price and what did u end up paying? we just started our papers yesterday and the start price was $27,000+ and after the sales rep called them and said who knows what he came back with an even $10,000 i was just wanting to know because ive seem different prices that just wasnt adding up thank u for ur time.. ..ninety704@***.com if you can thanks

Guest

Dont start posting your TRASHY LIES AGAIN YOU RIPOFF ARTISTS!!!!!!!!!

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