Sent me broken stuff
I ordered 2 Roadster tz700 the first one came NO PROBLEM then I ordered the second one...no instructions ...charger and the bluetooth itself was broken with a piece of electrical tape over the on switch. I sent an email ...NO PHONE NUMBER and they came back with.. "are you sure you don't have the charger?"... I was one pissed off person. I call my bank and talked to the Fraud department and they contacted them and before the answered them back they had already mailed me a new one. FUNNY HOW THAT WORKED. I finally got it about 5 days later and it is NEW and in tack
Items ordered are never in stock, never responded to emails
I have placed 2 orders with Bluetoothtronics, both times I was told that the items were not in stock and that my payment had been cancelled. I have seen no proof of cancellation of the payments. I have emailed Bluetoothtronics 2 or 3 times; the site says that someone would respond in 24 to 48 hours, but no one ever responded, even after I had decided to give the company a second chance and placed the 2nd order. This company lies and steals and cares nothing about their customers. I am sorry that I didn't read all the reviews first. Thank you.
San Bruno, California
BlueToothTronics.com used and broken.
I ordered a headset that was advertised as new but not in original packaging. I had owned this same product before and lost it, I needed neither packaging or manual. When the headset arrived, it was well used and had sweat marks it. In addition, it would not power up, so cleaning it up and using it was not an option. When I contacted bluetoothtronics.com, they informed me that they could replace the headset or refund me $4. $4 for what cost me $24 plus shipping. Obviously, I chose replacement. Yesterday, I contacted them for the status of the replacement. 24 hours later the response was that it would be 2-5 days. As it had been 7 days already I asked if this was additional days or total from my initial complaint. I also asked for the tracking number. I just received the tracking number showing that it was just shipped yesterday at 8:30pm!!! That's 9 hours after I inquired about the status. I will be surprised if the replacement arrives and more surprised if it is new and works. Do not buy from these clowns. I wish I had checked reviews first. These complaints seem to be a trend for bluetoothtronics.com.
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