The worst Oven with their PowrOven on the Platinum Series
The 48" range a nightmare. Bluestar been to house 3x since 11/2020. They say both ovens are fine, but everything comes out raw. Need to heat ovens for 10 mins/100 degree temp so to heat oven to 400, need to preheat for 40 mins! And food comes out raw. e.g. 1 hour 10 mins to cook a 4lb chicken at 375 after preheating oven 45 mins. Should only take 45 mins for 4lb chicken
User's recommendation: Stay away from this $13K Crap!
Stony Point, New York
Billed me restocking fee when item didn't even ship
Ordered a cooktop with free shipping. They sent me an email telling me to call. Told me it was back ordered, but for additional $199 it would ship sooner. I complained, then they cut it to $99. I found it cheaper locally that night. I called to cancel the next morning and they said they I owed a restocking fee. Pure B.S., it couldn't have shipped in the middle of the night so they could have just cancelled everything. I'd never buy anything from this firm - I'd recommend you look elsewhere and save yourself a huge hassle.
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