BlueStar Cooking

Please do yourself a favor and don't buy BlueStar. I've had my stove for two years and have already had to replace three burners (one of them twice) and the oven ignition, twice. Did I mention two separate gas leaks? Poorly fitting burners that bang around? Customer service is terrible, they refuse to replace my stove although I so clearly got a lemon. Today someone even told me that "ignitors need to be replaced regularly" as if I've never owned an oven before. This is my fourth home, I am in my 50's, I have never had to replace burners, grills, or ignitors. I even contacted the company president Eliza Sheffield who couldn't be bothered to respond. I will never buy again and never recommend to anyone. Avoid.

Ordered a cooktop with free shipping. They sent me an email telling me to call. Told me it was back ordered, but for additional $199 it would ship sooner. I complained, then they cut it to $99. I found it cheaper locally that night. I called to cancel the next morning and they said they I owed a restocking fee. Pure B.S., it couldn't have shipped in the middle of the night so they could have just cancelled everything. I'd never buy anything from this firm - I'd recommend you look elsewhere and save yourself a huge hassle.