
Blueridge by Alpine
Blueridge by Alpine Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blueridge by Alpine has 4.2 star rating based on 6 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Excellent customer service folks. Very helpful.", "They should pay there loan when is due.", "Call tech support first for clarification on compressor unit wiring to head unit", "Maybe saving fustration over the money should be considered first".
Most users want Blueridge by Alpine to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blueridge by Alpine has 4.2 star rating based on 6 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Excellent customer service folks. Very helpful.", "They should pay there loan when is due.", "Call tech support first for clarification on compressor unit wiring to head unit", "Maybe saving fustration over the money should be considered first".
Most users want Blueridge by Alpine to offer a solution to their issues.
Review authors value the most Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Remove fan from mini split
Fan motor has become too loud. Customer service helpful with difficult mini-split cowling removal and fan detachment. Really appreciated their courteous assistance.
User's recommendation: Excellent customer service folks. Very helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To update my credit records with Blue Ridge mfn
I have cleared my loan since 31st October,2024 but yet to get my loan records updated and no any later of non indebtedness given to me. Also trying to affect all my accounts my opay account is as follows: 705641**** with account name: Attahiru Aliyu Bashir. I transferred the money into one account name: Blue Ridge with account number:554212**** on the 31/10/2024 at about 12:54:55 amount (19,890.00) but yet to update my credit records.
User's recommendation: They should pay there loan when is due.
Follow me issues on wired remote controller
Tech supports troubleshooting suggestions worked!
I was asked to retrieve the serial number, which I tried to do so. But unit is installed in an attic of a very small lake house & I had no luck due to not being able to move around freely.
We had this unit installed by a professional HVAC technician.
Split unit electrical wiring problem
Wiring diagrams in operators manuals leave much to be desired.
However tech on phone was fast and clear with trouble shooting instructions and helped me get everything straightened out.
Preferred solution: Let the company propose a solution
User's recommendation: Call tech support first for clarification on compressor unit wiring to head unit
Need new air filters
Very nice and fast process. The shipping cost is high unfortunately! Hope the filters are the right size!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Documentation not kept up to date
Good technical help who stayed on the phone till the connectivity issues were resolved.
My major beef involves not the overall quality of the Blueridge Alpine heatpump. So far I have had no problems and it is fairly efficient.
My major beef is their documentation.
It's like they fell asleep at the wheel. Right down to the operation of the remote I've gotten emails and pamphlets that are for an older version. Currently, I do not have WiFi capability, built into the unit, because it's not clear whether Gree or Nethome+ is the required app. The setup process is clearly for an older unit and to date an updated method does not exist.
Frustrating?
You bet!
BlueRidge!!! Get on the ball and update your docs before you sell another and create frustration that shouldn't occur!!!
Preferred solution: Let the company propose a solution
User's recommendation: Maybe saving fustration over the money should be considered first
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant maintain heat setting in manual mode
Unchanged in Auto Mode cant get heat above 65
If I set a heat setting , after a few hours it drops temp, and often frosts over every hour or two. Would auto mode help maintain the temp more accurately?
Preferred solution: Let the company propose a solution
Companies Similar to Blueridge by Alpine
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Update: Problem was resolved. Together with a helpful tech from BlueRidge Alpine.
Not sure what exactly exasperated the WiFi connectivity but perhaps phone settings were contributive. My original comments regarding BlueRidge’s failure to stay current with documentation still holds true but the do have a first class tech support.