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Verified Reviewer
New Reviewer

Resolved: No internet service

Update by user May 06, 2022

Reconnected.

Original review posted by user May 05, 2022
Bill was paid on time but internet service is disconnected. I am not receiving a service that was paid for. Second bluegrass online data usage is not syncing. It still shows last month's data usage.
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Resolved
ID
#3544023 Review #3544023 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Price
Cons
  • Customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Don't go with Bluegrass,

Don't go with Bluegrass, used to be a good company then they sold out to Verizon now their service and phones SUCK. My phone is telling me every number I dial is invalid EVEN their own number. What a joke they are now.

User's recommendation: Don't go with Bluegrass.

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ID
#3063660 Review #3063660 is a subjective opinion of poster.
Location
Bowling Green, Kentucky
Preferred solution
Get my phone working again.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible Service

Original review updated by user Nov 18, 2020
My phone was not ringing for all incoming calls or text messages, and I was not getting my notifications on missed calls. I took my phone into the store here in Burkesville. There were two young girls working who did not seem to have had any training. They called tech support, who checked out my phone, did a factory reset, and decided the phone had a manufacturing defect. So I asked for a replacement phone, and was told I would have to drive all the way to Columbia, even though they had phones in the store they could have given me. I asked to speak with a manager. They called the manager, who was extremely rude, and also insisted I would have to drive to Columbia. I got so frustrated I left the store. When I got home, my phone was actually working. Apparently, when tech support did the factory reset it actually managed to fix the problem, but the tech was too incompetent to realize it. We'll see how long the fix lasts. Don't go the Bluegrass Cellular in Burkesville. Worst phone service and customer service EVER.

User's recommendation: Avoid Bluegrass Cellular.

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ID
#2290904 Review #2290904 is a subjective opinion of poster.
Cons
  • Price
  • Service
  • Customer service
Preferred solution
Deliver product or service ordered

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