Richard G Xys

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Verified Reviewer

Everything was perfectly packaged

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Their crews were very methodical in how they prepared and moved all of your furniture safely. You can see the care and expertise that they have in their work.

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Loss:
$2910

Preferred solution: Deliver product or service ordered

Mariah B Cit

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Verified Reviewer
| map-marker Miami, Florida

We are grateful for their speedy and meticulous services.

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Impressed with the excellent and organized packing and moving services of Bluebell Relocation Services Moving Company, I suggest them to everyone. They have the most responsive and friendly team, and I am thankful to have discovered these moving experts. I have suggested them to everyone.

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User's recommendation: We are grateful for their speedy and meticulous services.

Polbx K

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Verified Reviewer

One of the best moving services

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Original review Nov 02, 2023

I would never have guessed I would have had such a good experience with long-distance movers like Bluebell Relocation Services. They were on time and offered excellent service, which made my moving experience so much smoother. I know that they are going to be perfect for the next move that we make in the future!

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Loss:
$1640
Pros:
  • Love these guys one of the best moving services

Preferred solution: Deliver product or service ordered

User's recommendation: One of the best moving services

Shower R

Very professional, reliable and polite people

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A stellar five-star rating! I just wanted to let you know I appreciate the efficiency of your staff and the careful work they did on my move.

They helped me pack all my boxes, and when I had questions they responded quickly, without any extra charges. It saved me a lot of time and stress!

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Pros:
  • Are indeed gentlemen

Preferred solution: Deliver product or service ordered

Gregory B Jmy

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Verified Reviewer

Bluebell Relocation should be avoided at all cost -- literally! Any more reputable moving company is worth a higher price. Bluebell is terrible at moving. They are con artists who scam up their price.

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Bluebell Relocation Services - Bluebell Relocation should be avoided at all cost --...
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Updated by user Feb 29, 2020

I added six photos and uploaded them but they aren't showing in this review. The photos show the horror of Bluebell's intentional sloppiness and blatant incompetence.

Original review Feb 29, 2020

Job #: R835****

Bluebell Relocation should be avoided at all cost!! They provide amateur moving best characterized by carelessness, contempt for expensive possessions, a crew that has a bad attitude (including several who showed up completely stoned and stinking of marijuana every morning), and an EXTREMELY HIGH BREAKAGE RATE due to totally careless packing and equally careless handling.

But worst of all, THEY ARE CON ARTISTS!! They have a systematic process of bilking customers that begins with their very detailed house inspection to tally your inventory of everything needing to be moved. This gives you a false sense of confidence that they are thorough and precise. No!!

They do it to get you to sign their original estimate and contract. It's the first part of their scam. 1) PRICE GOUGING: Once the trucks are loaded, they call very upset and tell you that you have FAR MORE FURNITURE than was estimated, and you need to pay a very stiff extra price for the additional truck space needed to move you. It's all about extra truck space that they supposedly already carefully calculated.

They did. They're just lying to bump up the price significantly!! 2) THIRD PARTY MARKUPS: If you have chandeliers or other items they consider "Specialty Items," they bring in an allied company called MSS, and here is where you start to seriously get the estimate and contract bid-up to a much higher price to allow for the elaborate crating of more expensive or delicate things. My biggest chandelier was a Magnum Opus project with a crate bigger than you've ever seen that cost over $5K!

So were four other chandeliers put into expensive crates because they didn't want to damage them. Too bad, then, that upon delivery the incompetent Bluebell team who took the crates out of the trucks and into the house put one of them in the house upside-down! Even with huge arrows on the sides of the crate pointing to "This Way Up!" 3) UNACCEPTABLE BREAKAGE: Bluebell's totally careless packing is their first huge mistake. They put heavy things in with delicate things, they pack too loosely, and they inadequately protect more breakable items.

Their second big mistake is how roughly they handle packages, dropping them off of the back of trucks onto the ground or slinging them into the back of shuttle trucks. We had far more breakage in this one move than I had collectively in the other 8 moves in my lifetime. 4) LOST &;;;;;;;;;amp;;;;;;;;;;;;;amp;;;amp;amp;;;;amp;;;;;;;;;;;;;;;;;;;;;;;;;; MISPLACED ITEMS: They packed and loaded the trucks in such a way as to separate the parts to many pieces of furniture so that it was next to impossible to find all the pieces to King Size Bed Frames or pieces of furniture and electronic component systems once they were off-loaded. Some pieces remain lost forever and no recourse.

5) GROSSLY OFF-SCHEDULE: Bluebell was almost a week late getting the trucks to leave for our new home in Vermont, so everything I'd carefully planned in terms of other vendors to hook things up and get the place ready were thrown completely off ... not to mention my own schedule and that of my family. 6) INFLEXIBLE IN THE FACE OF ERROR: Despite being clearly in the wrong, Bluebell management -- including its owner Ricardo -- knows how to avoid customer complaints. When I finally tracked him down, he wouldn't acknowledge any errors or sloppiness, saying we should have bought the ridiculously expensive insurance that cost about $5K and had a $1.5K deductible.

I've moved many times around the country in my life.

It's always a pain to move, but I've always dealt with companies and people who knew what they were doing and respected their customers. Bluebell clearly does not, and they seem hellbent on staying in the business flying under the radar as long as they can scamming people and doing a terrible job.

DO NOT USE BLUEBELL!!!

Any more expensive moving option is worth the cost of dealing with honest professionals. You will not get that at Bluebell.

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Loss:
$17000
Pros:
  • Come-on is compelling but completely dishonest
Cons:
  • Terrible packing and at handling belongings with high breakage

Preferred solution: Price reduction

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