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Blue World Pools - Poor customer service

Blue World Pools - Poor customer service
As you can see in the uploaded pic, “the whole situation doesn’t make sense” to them as if I just made up what happened.... sorry Blue World Pools, I will go elsewhere to purchase my pool. Smh.
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Review
#1303770 Review #1303770 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Poor customer service
1.0
Details
We bought a 27 foot pool for right under $10,000 on 6/15/2017 and its 7/5/2018 and i have a really bad leak. After seeing water puddling up and filling it back up 3x i got in the pool to see if i had a leak well found 3 places were REALLY sharp rocks had been left...
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1 comment
StainedJackdaw191
#1688826

I made an appointmrnt for sakes rep to come to home@ 830p monday 5/20/19....calked back& onchat told them i want it canceled...even havin hard time doing that....I have family emergency goin on....Dont need pool right now....but to even cancel tgey connected ne 4 different ppl still acted lije they didnt hear me...wanted me hold....I say again just want rep not to come ty...Pray all get their money& blue worldpool stop scamming ppl.

Review
#1296275 Review #1296275 is a subjective opinion of poster.

Blue World Pools - Disgusted

Read the fine print people. This 299 deal is a load of *** Also the nutjob lady who was sent to my house is disgusting, she walked in my house and *** her pants yeah that's right. So a week goes by and i get a call from hank asking if we were getting a pool, i start laughing and go no I'm good but i would.. click he hangs up the phone on me.
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Review
#1291995 Review #1291995 is a subjective opinion of poster.

Blue World Pools - Terrible response

Ya, they said my pool would be up by the 4th of July.. Now they say up to 120 days, I live in Missouri so swim season will be over if actually takes that long. Initially since it was a cash deal, they said a 10 day flip. Nothing but lies to get you to sign the contract. Be aware!
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Review
#1287191 Review #1287191 is a subjective opinion of poster.

Blue World Pools - No one will talk to you

1.0
Details
I have a problem with my supposed to be maintenance free filter system which is totally a lie they say go to warranty on line and see if it is covered when it was a lifetime guarantee NOT
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Review
#1278388 Review #1278388 is a subjective opinion of poster.

Blue World Pools - Parts

1.6
Details
Return jet plastic broke and caused line to fall and drain the pool and pump ran dry. Less than 1 year old.
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Review
#1270035 Review #1270035 is a subjective opinion of poster.
Reason of review
Bad quality

Blue World Pools - Costumer service need to go back and get educated.

They have no patients or manners. Whomever trained them on answering phone's taught a classroom full of {{Redacted}}.
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Review
#1258831 Review #1258831 is a subjective opinion of poster.
Reason of review
Poor customer service

Blue World Pools - No Pool

1.6
Details
We were promised a pool within 3 to 4 weeks of our purchase. We are now on week 5 and still no pool and no contact on when it will be installed. When contractor is called, no response. Customer service does not seem to care since they currently have cashed our down payment. Consider other pool options before this one.
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Review
#1246245 Review #1246245 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Reason of review
Order processing issue
1.0
Details
Sales department is great. Move to finance part. They were rude not friendly at all. Never called back. We had to call them. Got approved. No commutation on when they will but it up. Finally got the date to put up. After about 2 weeks had issues called them never got...
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Review
#1237719 Review #1237719 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Reason of review
Poor customer service
Anytime someone is showing a $10,000 pool while promoting a $299 pool, you better run! Sure the commercial has very small print stating the pool shown starts at $10,000, it’s simply misleading. It’s a “hook” to get you excited until you discover what a $299 pool gets...
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1 comment
Anonymous
#1466600

There are two (2) happy days in the life of a pool owner : the day it is completed and ready to swim, and the day you have that lousy hole filled in with dirt like God intended.And that's with a $20,000 + pool .... I know ....

Review
#1237342 Review #1237342 is a subjective opinion of poster.
Product
Blue World Pools Commercial
Reason of review
Not as described/ advertised