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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

Ripped off here in south Louisiana. Same thing as everyone else. The salesman came and lied to me over and over about how this better pump had the Ionizer and I would never have to do anything but put 3 gallon of Clorox bleach in it each week. What a crock! So I bought the bigger one. Then I get a call from the finance division telling me my credit is so good I can get the 28' pool for the same price. Of course I did it. By the time the installer got here, summer was almost over. The installer broke my sidewalk and installed my pump too low to the ground. All fittings were permanent. Eventually, from flooding, the pump switch corroded off. I had to cut all the fittings and raise the pump and filter assemble a whole foot! Then, of course reconnect all the pipes. Everything I bought from BWP is marked up at a ridiculous amount! I found all the parts elsewhere for half their price. After paying for a couple of years, I called and learned I still owed a ridiculous amount, at 15.7%. I made a personal loan and paid that bill off quickly. What a rip off! If there is a class action lawsuit, please contact me. I have never been ripped off so badly in my life. All I wanted was a nice pool for my children and grandchildren. All I got is a never-ending nightmare.
1.7
Details
Blue World Pools - Reform linner and re Level pool
Blue World Pools - Reform linner and re Level pool
Blue World Pools - Reform linner and re Level pool
We got a 24 feet pool last year it took 3 months f ou r th er m to finilly come and set the pool up. After a week ut was a nightmare. The poo) was so unlevel and the linner was a mess and last thing their are 4 or more th rocks in the bottom of pool. Now all that said...
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1 comment
StrikingBluetickCoonhound964
#1768707

salesman came to our home to sell us a pool we wanted a 399.00 pool wouldn't let us have least of pools of 399.00 we saw this on tv commercial he suggests a price of 19,000 we said no so he calls blueworld put higher up on to give us a better deal if became a showcase pool for them it would go to 15000 and then we put 2,000 made 13,000 and 278 a month he asked for paper showing we owned property he said it was only to make sure we own the property is why they needed it but was not they put a lien on the property just as soon as paper got to the company we never got paper when salesman left with it all we only sign for price and amount of payment nothing else we did sign on the paper for price and was only told about 3 days to cancel all we told we did all they asked sign agreement on price that's all the salesman said he had to go email paperwork to office be back never did the salesman left with our paperwork when i tried to we where told 3 days to cancel we tryed for 3 to 5 days with no reply or hang up on me call them for 5 days couldn't get anyone till the 5 day and i told her we have been trying to cancel by calling only number we had a female told all is canceled and we would get our deposit back called next day to make sure it was canceled a man the supervisor for blueworld told me it was too late now we had our three days to cancel told him i talked to women the day before she said it was all good and canceled i told him pull the phone call and listen he said not all calls are recorded and he said read your contract i told him salesman never left it got all our stuff and contract and i told him salesman never left it got all our stuff and contract and said he was going to car to email it and be back he left so we had no paperwork to know how to cacel till pool came and we told we would be sued if didn't go through with it we never knew we had a 23 percent finance charge till paperwork came with pool there was no way to know how they except you cancel i found it is by mail the only way the only thing i had was a number and market agreement on showing pool so when we done we pay 40,000 for a 7,000 pool and all the web people are locked in a 144 day pay we are too at 278.00 a month PLEASE if anyone out there can HELP email is stonegillard@hotmail.com this is what happen after we had to take the pool We had one of their pools installed 05/09/2019. After about 2 weeks in it was unlevel.

Had caved in spots around the pool and sand. Called had a tech out they told Blue World it was unlevel. Need to reinstall it so we had pool reinstall. A week later same thing going on.

Had a different tech out, told Blue World it was unlevel and the caved spots and screws were removed from ladder from the last install could have went bad. The 3 tech we need to reinstall again. They put pavers blocks which did help some the unlevel but still have sand in bottom and caved spots. They have treated me like I'm to blame for my issues.

I paid 2,000 down and have made all payments. The pool is 15,000 dollar pool. I have had it for 3 months. They say it our ground is why we have sand in pool because the ground is dirt but I'm trying to understand.

We were asked to cover pool and run pool filtration to see so we did. A day and a half, it started getting windy so I texted the tech. Told him. He said take off and see.

We did very carefully did and there was still sand. I did vacuum before I covered it so tell how that can be from my ground. I asked to be taken out of my contract. They said no.

I want because the pool is not good. I tried to get them to see it was not working. They treat their customers wrong and very rude. You can't get nowhere when talking to them.

I'm so disappointed in this company. I'm Just want out of contract is all.

PLEASE. we need out they i have made all my payment we tried to refinance we cant they have a lien on our property and they said if don't pay or try close our account they can foreclose on property to get there money we had to sign an arbitration agreement that didn't get signed till 5/9/19 we had to because they threaten suing for their money

Featured Most Helpful
Review
#1535105 Review #1535105 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Reason of review
Bad quality
1.0
Details

Update by user Oct 07

https://www.forever.com/app/users/joannehall/albums/blue-world-pool/6fl6mdowpmu49vo6aujk7955u

Original review posted by user Oct 07

Installation begin in August . We’ve been through two installers and two liners and the pool is still leaking. The first installer failed to use the supplied gasket at all. The...
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Review
#1674356 Review #1674356 is a subjective opinion of poster.
Pros
  • Pool liner leaking and uneven
Reason of review
Damaged or defective
Loss
$13000
Preferred solution
Full refund
Tags
  • Poor Quality

Blue World Pools - Most undesirable company.

I bought and paid cash in first week of May 2019 was told installations would be in 3 weeks they came in July. Did not bring sand and used some from field that has been there 2 years. Bottom of pool is uneven and we have major leak. Have called several times only to leave message that is never returned. Sent pictures by email still no response. Have at this time been on hold 45 minutes I think they have forgotten the call. Thinking of getting attorney but after reading these complaints not sure if will help. Not sure what I can do I bought one with what I thought was life time warranty. Can someone help me with and tell this widow what i should do.
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Review
#1614663 Review #1614663 is a subjective opinion of poster.
Service
Blue World Pools Customer Care
Pros
  • Except for getting the pool liner fixed
  • Pool liner leaking and uneven
Cons
  • Liars from sales to finance to install to service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • poorquality

Blue World Pools - Terrible

1.0
Details
I’ve had pi 3 years only was able to use it the firs year it leak I had to buy new liner 800. Tim rotten had to replace it to and on top of all that it cost me 1200 for someone to come put it up. I would have been better off buying from Walmart .
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Review
#1602956 Review #1602956 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Pros
  • Pool itself
Cons
  • Misleading advertisement
Reason of review
Bad quality
Loss
$8000
Preferred solution
Price reduction
Tags
  • Blue World Bad Reviews

Blue World Pools in San Antonio, Texas - Lying people

2.6
Details
I sold pools for this company and they constantly claimed they did NOT have the paperwork needed to pay me a commission. People got pools installed,, sometimes 60 days later than anticipate,, but they got pools,,, and this company still insisted no sale had occurred and did not pay me anything... It is not just customers who get "ripped off",, but salesman who follow the Blue World Pool instructions and sales presentation.. I sometimes drove 75 to 100 miles in a day to see 2 or 3 prospective customers and received zero consideration for my time and mileage. They absolutely claimed on two different people that I had not sent in paperwork,, but the people have pools at their homes and have told me I was the only salesperson they ever talked to for BWP.. Don't trust this company.
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Review
#1584058 Review #1584058 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$2000
Preferred solution
pay me my EARNED commissions

Blue World Pools in Garland, Texas - Sean Warren

1.0
Details
Still waiting for you to return my phone call.
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Review
#1581571 Review #1581571 is a subjective opinion of poster.
Reason of review
Poor customer service

Blue World Pools - Rip off

1.0
Details
We purchased our pool around 2014. Was delivered and set up perfectly. Then they were done dealing with us. Never been able to get them to retuen phone calls and they refuse to come fix a broken part on my pump. Their office closed n nearest office is 5 hrs away. They will also say that whatever the problem may be, they will claim its the customers fault and they voided the warranty.
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Review
#1573721 Review #1573721 is a subjective opinion of poster.
Reason of review
Poor customer service

Blue World Pools in Northeast Cobb, Georgia - Bad place they will rob you

I ordered a pool on Friday June 21 2019 but by Monday I realized it was a scam so I called the company and email that I wanted to cancel on June 24 2019 . After I got the run around all that day I wrote a letter got it notarize took it straight to the post office paid $25.00 to get there by 12:00 pm the next day and the are still trying to tell me I owe them for a pool . Please if you are looking for the pool stay away from this company they are CROOKS they will try and wait you out on the three days and then call you telling you they are trying to help you save money on the cancellation fee . That is crazy how much they go out the way to rob people of there hard earn money
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Review
#1569753 Review #1569753 is a subjective opinion of poster.
Cons
  • Whole thing i stop and should of follow my gut
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Cancel the pool I did what I was supposed to do

Blue World Pools in Carrollton, Texas - Unprofessional staff

1.0
Details
Changed install dates twice so far customer service said and I quote” we have no idea when we can reschedule the install?! Really? I’m holding a check payment in full for their pool. So maybe I’ll call a local pool company instead?!
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Review
#1569455 Review #1569455 is a subjective opinion of poster.
Service
Blue World Pools Swimming Pool Installation
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Deliver product or service ordered

Blue World Pools - Shandy and Horrible

1.0
Details
horrible experience with honesty. the slip in "we are checking credit" statement that someone can hardly hear is just shady. Filing a complete with BBB.
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Review
#1569335 Review #1569335 is a subjective opinion of poster.
Reason of review
not honest

Contact Blue World Pools Customer Service

Mailing Address:
Blue World Pools
120 Interstate North Parkway SE Suite 426
Atlanta, Georgia 30339
United States
Phone:
(888) 511-8266
All Blue World Pools Contacts

Blue World Pools Products and Services Reviews

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1.0
Details
We had them come out and the sales rep never even looked to see if the pool would fit just said it would, we went inside looked at his brochures and he was very pushy in us sighning a contract so we did, then that night we called to cancel after looking into other...
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Review
#1568812 Review #1568812 is a subjective opinion of poster.
Cons
  • Cancellation problems
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Cancel my order with no money paid and no lien and do not put on my credit. My lawyer is waiting