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Blue Stream

Blue Stream Reviews

www.bluestreamfiber.com
What is your customer experience with Blue Stream?

Blue Stream Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Blue Stream has a 1.0 star rating from 2 reviews. Consumers report dissatisfaction with internet service, billing practices, and customer service; recent recommendation is to go Comcast.

Key Takeaways for Future Customers

  • Blue Stream reviews highlight unreliable internet and high price level.
  • Expect persistent customer service delays and billing disputes.

Negative Feedback / Risk Areas

  • Frequent outages and slow or volatile speeds impacting work and school.
  • Long hold times, transfers, and missed appointments.
  • Complaints about billing, refunds, and enforced subscriptions via property contracts.

Positive Feedback

Service offers internet access but few positive reports; overall consumers are mostly dissatisfied.

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Media from reviews

Blue Stream - Forced to pay service consistently does not provide
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vlad k

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Extremely bad customer service

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AI Highlights
  • - Took over an hour to answer and 14 minutes on hold.
  • - Transferred to sales who never answered.
  • - Question was about Direct TV availability in my area and price.

Took over one hour for someone in customer service to answer the phone. Kept putting me on hold to answer a question and I sat on hold for 14 minutes.

Came back and transferred me to sales who never answered. The question was: Is Direct TV available in my area and how much?

Pros:
  • Internet
Cons:
  • Customer service

Preferred solution: Better customer service

User's recommendation: Go Comcast

View full review
Melissa L Mux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Coral Springs, Florida

Forced to pay service consistently does not provide

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AI Highlights
  • - Frequent outages and slow speeds with drops and missed appointments.
  • - Work from home and schooling affected; financial losses and homelessness.
Blue Stream - Forced to pay service consistently does not provide
Updated by user Feb 13, 2024

No conclusion still in limbo have made complaint to bbb & am currently awaiting their response.

Original review Jan 25, 2024
Negative comments not my thing every review I have left google history are positive.
However, since the beginning almost 2 years supposedly issue was I needed new routers 3xs different times .
Just this passed last week into this week I had no internet, service drop every day multiple times, business calls drop, & or are so slow communicating is impossible.
5 no show appointments
Past 4 days Ive had to call 11-13 different times for non working WiFi ABSURD! I have pictures of my upload & download speeds.

upload 29.84 download 38.66 was the high tested again upload was 13.43 download 55 with a ping of 51. Ping should average 4-8 my cable speeds are more volatile than the stock market. I had a service call show up the guy changed 2 splitters which has done NOTHING.
Daughter cant do homework, I can not work , major loss in revenue, bills/My rent late for the first time ever an extra 800.
I work from home and Im supposed to pay 112$ a month for constant non working WiFi service . Top it off I have no choice in the matter upper management has a contract with blue stream.

& that leaves the entire complex forced to use blue stream Monopoly they make money off the contract & every account signed up. obvious why Im forced to pay for a service that cannot provide adequate service. And yet again my internet just completely dropped again .
I am not the only one who has experienced the constant interruption many group chats online forums wondering why they have no internet Facepalm I am at a loss & will have to take further measures rent has to be paid blue stream wants their money regardless of the situation, amount of hours, days, & weeks, I have been spending trying to get WIFI. Beyond frustrating beyond an inconvenience.

I am somehow responsible for their lack of service & financial losses.

Something has to be rectified or my business goes out of business & no joke My daughter & myself will be homeless. I never thought I would have to say this.
Loss:
$5000

Preferred solution: a consistent Wi-Fi service, thousands of dollars that I can prove that I’ve lost. financial reconciliation and a resolve to the ongoing issue.

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