Kevin T Wid

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I hired this company to design a pool. They gave me incomplete plans.

I paid for inspection ready plans and the permit office will not approve them. I pointed out the flaws in planning, communication issues and now they blocked me and wont finish them. I was professional but this company is not professional at all. They are cold and heartless.

It looks bad on everyone when people dont finish what they were hired to do. I would stay far away from this company. I could go on but the biggest complaint is I paid for something that is not done.

They are useless. I ask them to at least refund the money and they have failed to do so.

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Loss:
$600
Cons:
  • Bad designers
  • Bad communication
  • Ripoffs

Preferred solution: Full refund

User's recommendation: You pay for what you get. DIY Pool Design is a little more but they are easier to work with and much better at artistic design.

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