Shane T Gfo

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Verified Reviewer

Older Blue Yeti not recognized by Sherpa

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Updated by user May 15, 2024

New OS for the current PC is Windows 10 Pro

Updated by user May 15, 2024

Wanted to clarify I went from a Windows 10 machine to Windows 11 machine. Noticed I forgot to add that detail. I suspect there is something different with the software support for the older Yeti microphones but could not find anything official from the Blue Microphone company.

Original review May 15, 2024
I had a Yeti that seemed to be readily recognized by my Windows 10 machine. Then, the motherboard burned out (microphone not plugged in at the time), and I was forced to buy a new machine.

It has been several years since I first bought the Blue Yeti, and when I installed it and made sure the USB type matched the new system, the device was not recognized. I even installed Blue Sherpa, and even when I unplugged and plugged it back in, it still refused to recognize.

It is unclear from what I found online whether older Blue Yeti microphones are no longer compatible. Are there any fixes for this other than buying a new microphone?
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Pros:
  • Easy install when new
Cons:
  • Limited support for older microphones

Preferred solution: Clarification about what are options for fixing the microphone since it appears to be still in good condition.

Anonymous
map-marker Atlanta, Georgia

Company is now logitec and they outsource customer service

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Trying to explain that the problem I have does not fall into a neat category and i needed to speak to a service technician was an arduous task. The person kept asking me which product that I have.

After I relented and told them he did not understand what my product was. The rep told me they no longer supported the stage one bottle rocket in any form. I didn't believe them and I called back and got another agent who assured me that they did.

I asked to speak with someone to verify because I had two conflicting reports. I was then told they needed to escalate my claim (which I did not have) I feel like I have wasted an hour of my life that I will never get back.

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User's recommendation: steer clear of Blue as they are now logitek

Dylan D Eow

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Verified Reviewer

Blue yeti Microphone port broken

Hi, I'm emailing to ask about a warranty repair for a Blue Yeti microphone. The plugin port seems to be bent out of shape so it is not powering on when plugged in.

I wanted to see if the warranty is still active and if the part was an easy fix or not. I don't have the box or receipt but I can send the numbers if need be.

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Haydon H Fcx

Everyone worked good for about the first 6 months of all the 3 blue yetis ive had but theyve all broke through the same reason, where you plug it in breaks everytime then when i call no answer 3 times

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My blue yeti says its on wires plugged in and red flashing light and still red light is on i can hear my self on the mic but no connection to the computer and this has happened 3 times and i have called blue yetis supprt 3 times and no answer terrible service

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Pros:
  • Pros are its very quality and a good all round mic
Cons:
  • Breaks alot and customner service is terrible

Preferred solution: For the 3rd im going to have to travel 3 busses and go to currys to get it fixed its a joke to the blue yeti support not to answer

User's recommendation: Get a warrent and insurance they break alot

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wildwood, New Jersey

Year warranty

Blue Microphones - Year warranty
Blue Microphones - Year warranty - Image 2

My blue yeti mic was working for about a week and a half then all of a sudden they start coming on first sign of the light blinking often on wire wobbly and then once I touch the wire, it will cut off and hold it a certain side. It will turn on, then it just stopped turning on.

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Barb M Nsy

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Verified Reviewer

I have contacted Blue multiple times over the past few months, no response

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My microphone randomly started drawing too much power and then stopped working entirely. No change to my system, it just stopped working one day.

I contacted Yeti multiple times to try and get repairs, but was completely ignored.

Extremely disappointed with the customer service to the point I will never buy a product again and advise everyone against it. Customer support is so important, and when the product completely failed within warranty, help was nowhere to be seen.

I was forced to buy another microphone due to lack of support. :(

View full review
Loss:
$300
Pros:
  • Decent audio
Cons:
  • Stopped working
  • Overcurrent error
  • Warranty not honored

Preferred solution: I would like to have the warranty honored... either repair or replace the product. I have already been without it for months and am out $300 from having to purchase a different microphone.

User's recommendation: Pick a different brand for better quality, you won't get support from Blue and they will fail - when trying to google a fix I had many hits for the same issue.

Zebulun Bxo

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Verified Reviewer
| map-marker Stockholm, Stockholm

Mic not working

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I got it working whiting minutes of help, thanks :)

Very happy. Got to speak with a person who helped me :)

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Monali M Uem

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blue yeti screw-thread problem

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Blue Microphones - Blue yeti screw-thread problem
Blue Microphones - Blue yeti screw-thread problem - Image 2
Blue Microphones - Blue yeti screw-thread problem - Image 3

Hi,

Recently I have ordered Yeti microphone form amazon.in. The Product got damaged as within 1 month the scerw-threads of mike not working as it is not capable to hold the mike.

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Preferred solution: Let the company propose a solution

Hailey B Gfq
map-marker Cape Coral, Florida

Blue Yeti Mic

My name is Hailey, I am an ASMR Content Creator located in Southwest Florida. I have been using your product for about 2-3 months brand new and gained a huge amount of followers during that span using your microphones.

Unfortunately, out of nowhere, my microphone has stopped functioning. I went to Best Buy to see if they could fix it on their end. Unfortunately, they don't even know why it stopped working after 2 hours of being looked at/tested.

I personally have helped sell your products through word of mouth on my live streams with thousands of viewers and my Amazon Storefront. I look forward to hearing back from your team to resolve this issue.

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