Anonymous
map-marker San Diego, California

Dishonest people stay away they do not honor their word

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Dishonest people stay away they do not honor their word. Roland Harris guaranteed me a quote on a expensive vehicle gave me his word as the time came closer for the estate sale he lowballed me thousands of dollars would not contact me the guy is a crook

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1 comment
Guest

This guy is a rip-off! He jipped my friend out of hundreds and hundreds of dollars! Stay away from this guy he's a crook

Anonymous

Customer

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Rowlan Hill and Stephanie Garcia will rob you blind! Do not use them if you have half a brain.

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Scott Uji
map-marker Phoenix, Arizona

Buyer Beware

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Buyer Beware.

I have been working with "Rowlan" for the past five days, preparing for the auction Rowlan said would be conducted next week. He initially said he would come to Tucson from Phoenix on Monday to take his own photos, and then wanted to switch to Tuesday, but we had a conflicting morning appointment. And then finally on Wednesday (tomorrow). And then finally, after ignoring my multiple text messages, "Stephanie" calls and says she doesn't want to "disappoint" us and that she doesn't think they will be able to work with us to sell the equipment from the family business that closed 5 weeks ago.

I'm sure from Stephanie's point of view, this is no harm, no foul. But when someone tells you clearly, both verbally and in writing as I did that TIME IS OF THE ESSENCE, and then you back out after five days of wasted effort, there is absolutely a "foul". I will at least credit Stephanie and to a lesser extent Rowlan for not continuing leading us on as to their intentions.

I will tell you also that I began to be concerned nearly from the start, when Rowlan did not call me back as he said he would. But I didn't make an issue of this and attributed it to possible miscommunication. But as the days wore on, the level of responsiveness became increasingly concerning. Finally yesterday, I began to do searches of reviews for Blue Leaf Auctions. I would strongly advise you to do the same before signing a contract with Blue Leaf Auctions.

You may have a perfectly wonderful experience with Rowlan and Stephanie. But beware of the warning signs of unprofessional and inadequate communication and promises unfulfilled. My feedback for Rowlan is to be more forthright and direct and communicate sooner. Perhaps also consider the axiom to under promise and over deliver, instead of the other way around.

UPDATE: We absolutely did not "have a sale". What we did is post pictures and share them with people in preparation. Not one single item has been sold. (Sounds rather like a "sour grapes" potshot to bring up the never-before-mentioned fact that we posted pictures, does it not?)

Look online at the reviews, and you will begin to see a pattern. The "hidden" reviews on Yelp are telling, as is the "C" rating with the Better Business Bureau. Rowlan may be a heluva auctioneer, and you may have a great experience, but enter with your eyes wide open is my recommendation.

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Loss:
$586
Pros:
  • 1 day auction
Cons:
  • Poor communication
  • Hesitation
  • Backing out
Reason of review:
Poor customer service

Preferred solution: Recognize that a delay of 5 days represents 5 days rent

Anonymous
map-marker Sendai-Shi, Miyagi-Ken

Scam, don’t trust Blue Leaf Auctions.

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During auction, Blue Leaf put high pressure on us to purchase a large item, “on line bidder” was out bidding us. Explained item too big to move, we were then told we had till end of month to pick up.

Made purchase and went to get item but new home owners moved in early. Blue Leaf refused refund, months of ignored calls and texts. Even threats to counter sue us!

Eventually won in court, took almost 1 year to resolve and get our money back. They were not truthful during court, don’t trust these people!

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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

Yes !! My parents were robbed by this company also !!! How is Rowland not in Jail !!!!

Anonymous

Be Very Cautious about Hiring Blue Leaf Estate Auctions

Recently attended an auction these individuals were conducting in Apache Junction, Az. I was considering hiring Blue Leaf.

This was a huge sale, with tons of western items, native american jewelry, nascar, saddles, music instruments etc etc. It is Very clear that this company did NOT inspect items, open items, check anything! They were auctioning huge shadow box displays with old Indian jewelry in it and they did not check anything. There was 14Kt/18kt gold, lots of it also in the shadow boxes.

This company had no clue. They were selling shadow boxes full of $10K-15K in jewelry for $500-$1500. I watched one individual that purchased a flashlight collection, Yes! a vintage flashlight collection and Blue Leaf never opened any of the flashlights.

The person that purchased the collection found $4500 cash stashed in the flashlights. When I was leaving and walking to my car, I heard a lot of commotion, and walked over. Could not believe it nor could the person that purchased the collection for under $100 bucks. Buyer's lucky day at the expense of the owner/seller.

This company, in order to do this auction in one day, clearly did not do any research or inspections and was also auctioning items that they knew nothing about. They do not do any type of preview for the buyers and they will tell you that items work, when in fact they do not. Of course, all sales are final. They also do not advertise a "buyers premium", when in fact they do collect an extra 10-15% from the buyer.

One last thing I observed...... they were allowing buyers to leave the property with their purchases, before they paid. I observed two local merchants that did not have their tax id info being told that they needed to bring back their paperwork. When Blue Leaf was asked if they could watch their purchases, they said "no, take it with you and bring back your paperwork and pay at that time, we can't be liable for someone stealing your stuff." Blue Leaf Estate Auctions sounds like a great option.

Fast, convenient and they lead you to believe that you will make lots of money. This is not the case. What you will lose in mistakes, carelessness and lack of due diligence is not worth it. I am going with a traditional estate sale company.

Be VERY VERY careful before hiring Rowlan Hill and Stephanie Garcia and Blue Leaf.

I suppose this post might make more buyers come to their auctions to feed off of this company's carelessness. I do hope that it stops at least one person from hiring them to sell their loved ones property or lifelong collection.

View full review
Reason of review:
Bad quality
1 comment
Ryon Tqq

I am the Estate Executor of the auction in Apache Junction this person speaks of. As far as Blue Leaf Estate Auctions is concerned they did a fabulous job and exceeded my expectations by far.

This review is false and phony, written by the estate sale company that I did not hire and for good reason. We researched you and my daughter told me that if I went with you, I would not trust you and you’re only proving that she was right. All of the harassing text messages that you sent me were written just like this with the same verbiage, including the screenshot of your yelp page. Shame on you for bothering these good people.

They were nothing but nice and polite and very helpful through this troubling time of need for me and my family. My sister and I were on premise 100 percent of the time. Blue Leaf did take the time to research items right there in front of me, we did this together. Believe me, everything was gone through thoroughly and I am confident that in the overall job that was done by the auction company.

I shared with them the text messages as well as the package you sent through the mail so they know who you are. I’m surprised at what lengths you’re going through to soil the name of this company. Maybe work on your own reputation and business practices, that would be my advice to you because it was your reputation ( non-payment to clients / company name changes/ and many other issues) that stopped me from hiring you in the first place. I won’t post a review of your company publicly, hoping that you will do the right thing and remove this and other reviews that you’ve posted about this company.

End of story, stop it. ~ Rhonda

Anonymous
map-marker Ellensburg, Washington

Blue leaf is takes advantage of the elderly

Blueleaf sold my mom's and dad's belongings for next to nothing a 2007 Chevy Colorado for 1500 $ and a 2006 Buick LaSabre for 500$. Neither had many miles on them.

There where many other valuable in the house, but we received 2,800. They did some minor cleaning of the house. We live out of town so I believe that is why they took advantage. Some of my moms friends stopped by and they told them there was nothing for sale and were rude to them.

The sale was from 7:00 until noon on Sunday. When many people are at church.

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1 comment
Guest

Sorry to hear that you believe Blue Leaf did not do a great job selling those items; however, YOU should have set a "minimum" bid price and if the offer is not acceptable, then you keep it! I am a REALTOR and just completed our 3rd Auction last Saturday that was very successful.

This one was our personal residence so we set MINIMUMS on 5 expensive items and Blue Leaf sold 4 at above our minimum price.

We kept the 5th. Can't unring the bell but Blue Leaf is very easy to work with.

Anonymous
map-marker Orangevale, California

Review in Real Estate category from Orangevale, California

Beware Blie Leaf Auctions is. Fraud!!!!

Just google complaints about this company and you will see. They are thieves, they only bring their allocated members to your auction, their set up people are thieves also!!!!!! They will threaten you and change your contract at the last minute. The company address on their contract does not exist the auctioneer is not licensed in the state of Arizona or California.

They actually sell your things to their allocated friends arriving for less than penny's on the dollar, then turn around and resell it all from their storage in Tempe AZ, along with other places they re-auction it off in the general surrounding areas of Phoenix. They are strong armed robbers. Please do your homework!!!!

Don't use this company for anything!!!!!

View full review
Reason of review:
Poor customer service
3 comments
Guest

Blue Leaf Auctions run by Rowland is a complete Fraud !!!! Beware !

Don’t believe the whole Award winning *** !!! They make up lies then they steal your whole estate !!!!!

Guest

I have attended several of Blue Leaf's auctions and have talked with many of the people also in attendance. I am disabled and cannot afford retail prices to purchase items I need for my home, so auctions really help.

I cannot speak from a seller's point of view, but as a buyer, I have not encountered "allocated" people. I don't know them personally, but the people running the auction have always been gracious and helpful. I'm sorry the person who registered the complaint had a bad experience. I have attended several of Blue Leaf's auctions and have talked with many of the people also in attendance.

I am disabled and cannot afford retail prices to purchase items I need for my home, so auctions really help. I cannot speak from a seller's point of view, but as a buyer, I have not encountered "allocated" people. I don't know them personally, but the people running the auction have always been gracious and helpful. I'm sorry the person who registered the complaint had a bad experience.

Google almost any company and there are bound to be complaints.

This one is just so extreme compared to my own experiences with the company that it's hard to reconcile. Do your own research, attend an auction, come to your own conclusions.

Guest

Mispelled Blue Leaf Estate Auctions, above, we want to make sure everyone knows the correct name of this company,

Beware!!!!! "Blue Leaf Estate Auctions" Is A Fraud!!!!

Wish we could give 0 stars!!

Please file your complaints with the Arizona Attorney Generals Office, so these people can't steal from, rob, scam, threaten, or defraud, anyone else!!

Just google complaints about this company and you will see. They are thieves, they only bring their allocated members to your auction, and their set up people are thieves also!!!!!! They will threaten you and change your contract at the last minute. The company address on their contract does not exist.

After doing research for any State or County license in CA & AZ, for auctioneer Rowlan Hill, or the company names he uses, Blue Leaf Estate Auctions, or any other names listed by this company like the supposed owner Stephanie Garcia, we are unable to find any license in the state of Arizona or California, or any of the other names his fraudulent company goes by.

They actually sell your things to their allocated friends arriving for less than penny's on the dollar, then turn around and resell it all from their storage in Tempe AZ, along with other places they re-auction it off, in the general surrounding areas of Phoenix, California, Etc. They are Strong Armed Robbers!!!! We Know!! They Robbed Us!!!!

They threatened us to the point that we were in fear for our property and our lives!!! These people left us terrified to come out with this until we moved away and didn't have to worry about them hurting us for speaking out. Please do your homework!!!! They also claim to be doing the same scams in California!!

Don't use this company for anything!!!!!

Don't believe anything they say, they are scammers, hunting down the vulnerable, and the elderly.

These people go under different names and pay for advertising to make themselves look like a legitimate company. Rowlan Hill, his wife and all of his affiliates, including his staging people, are predators !!!

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Anonymous
map-marker Prescott Valley, Arizona

BAD BUSINESS

BLUE LEAF AUCTIONs is a SCAM ! BEWARE !

They Robbed my elderly parents of all their valuables !! My parents hired these thieves to come and do an estate auction and Blue Leaf owner Rowland and his wife showed up with several of their friends and several trailers ....they loaded up my parents estate .....and left without giving my parents a dime! They are strong arm robbery crooks! They feed on the weak and elderly!

BEWARE! Tell all your family and friends to stay clear of this Bad Business !

View full review
Reason of review:
Bad quality
3 comments
Guest

This seems to be their MO. Time to report these people to AG

Guest

Thank You for posting the truth about these people and their fraudulent company, please take the time to file a complaint with the Arizona Attorney Generals Office! The more reports they get the better chance of this company, and all of its employees having to face criminal charges! Then we will all be safe from this group of strong arm robbers, criminals, thieves, scammers, & predators!!

Guest

Beware!!!!! Blue Leaf Estate Auctions Is A Fraud!!!!

Wish we could give 0 stars!!

Please file your complaints with the Arizona Attorney Generals Office, so these people can't steal from, rob, scam, threaten, or defraud, anyone else!!

Just google complaints about this company and you will see. They are thieves, they only bring their allocated members to your auction, and their set up people are thieves also!!!!!! They will threaten you and change your contract at the last minute. The company address on their contract does not exist.

After doing research for any State or County license in CA & AZ, for auctioneer Rowlan Hill, or the company names he uses, Blue Leaf Estate Auctions, or any other names listed by this company like the supposed owner Stephanie Garcia, we are unable to find any license in the state of Arizona or California, or any of the other names his fraudulent company goes by.

They actually sell your things to their allocated friends arriving for less than penny's on the dollar, then turn around and resell it all from their storage in Tempe AZ, along with other places they re-auction it off, in the general surrounding areas of Phoenix, California, Etc. They are Strong Armed Robbers!!!! We Know!! They Robbed Us!!!!

They threatened us to the point that we were in fear for our property and our lives!!! These people left us terrified to come out with this until we moved away and didn't have to worry about them hurting us for speaking out. Please do your homework!!!! They also claim to be doing the same scams in California!!

Don't use this company for anything!!!!!

Don't believe anything they say, they are scammers, hunting down the vulnerable, and the elderly.

These people go under different names and pay for advertising to make themselves look like a legitimate company. Rowlan Hill, his wife and all of his affiliates, including his staging people, are predators !!!

View more comments (2)
Texie Gcc
map-marker Mesa, Arizona

My Sale Turned Out Great

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I had an estate sale company that was going to sell my stuff and they canceled on me at the last minute. I went online and found Blue Leaf Estate Auctions and they came out and were able to have my auction within the week. I was so surprised how many people showed up to buy stuff. My kitchen table brought more than I paid for it three years ago. They even sold the plastic forks and paper plates, it was really cool because at the end of the sale the house was empty and there was nothing left to take to Goodwill.

I would say yes use Blue Leaf Estate Auctions if you want to have a good sale and sell your items.

Mr. Lee

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Pros:
  • Whole process very happy
Reason of review:
Good customer service
1 comment
Guest

This lie by someone named as Mr Lee, was obviously posted by the owners, employees, or their private team of buyers, scammers, that are sent to all of the auctions, of Blue Leaf Estate Auctions!!!!

Anyone with complaints about or against this company please, know that all of the Victims, of this company and its employees's, Thank You!! for posting the truth about these people and their fraudulent company, please take the time to file a complaint with the Arizona Attorney Generals Office!

The more reports they get the better chance of this company, and all of its employees having to face criminal charges! Then we will all be safe from this group of strong arm robbers, criminals, thieves, scammers, & predators!!

Anonymous

People don't go to blue leafs auctions az

So they lie lie lie

On estatesales.org there in business 29 years

Owners are only about 30 lol!

I went to their auction for the first time last week at my friends house.

It was a joke and btw they add sales tax and auction tax lol if you buy

Rowland and Stephanie Garcia bait and switch my friend into an auction, she wanted a moving sale not an auction in her home. It was bad.

They promise a huge turn out lol and I only saw 10 people there. It seemed they all knew each other. I can't believe this ***.

Run! Or go for a laugh!

http://www.blueleafestateauctions.com/index.html http://www.auctionzip.com/AZ-Auctioneers/288380.html

View full review
Reason of review:
Problem with delivery
5 comments
Guest

Thank You for posting the truth about these people and their fraudulent company, please take the time to file a complaint with the Arizona Attorney Generals Office! The more reports they get the better chance of this company, and all of its employees having to face criminal charges! Then we will all be safe from this group of strong arm robbers, criminals, thieves, scammers, & predators!!

Guest

Beware!!!!! Blue Leaf Estate Auctions Is A Fraud!!!!

Wish we could give 0 stars!!

Please file your complaints with the Arizona Attorney Generals Office, so these people can't steal from, rob, scam, threaten, or defraud, anyone else!!

Just google complaints about this company and you will see. They are thieves, they only bring their allocated members to your auction, and their set up people are thieves also!!!!!! They will threaten you and change your contract at the last minute. The company address on their contract does not exist.

After doing research for any State or County license in CA & AZ, for auctioneer Rowlan Hill, or the company names he uses, Blue Leaf Estate Auctions, or any other names listed by this company like the supposed owner Stephanie Garcia, we are unable to find any license in the state of Arizona or California, or any of the other names his fraudulent company goes by.

They actually sell your things to their allocated friends arriving for less than penny's on the dollar, then turn around and resell it all from their storage in Tempe AZ, along with other places they re-auction it off, in the general surrounding areas of Phoenix, California, Etc. They are Strong Armed Robbers!!!! We Know!! They Robbed Us!!!!

They threatened us to the point that we were in fear for our property and our lives!!! These people left us terrified to come out with this until we moved away and didn't have to worry about them hurting us for speaking out. Please do your homework!!!! They also claim to be doing the same scams in California!!

Don't use this company for anything!!!!!

Don't believe anything they say, they are scammers, hunting down the vulnerable, and the elderly.

These people go under different names and pay for advertising to make themselves look like a legitimate company. Rowlan Hill, his wife and all of his affiliates, including his staging people, are predators !!!

Guest

The above is all true

Guest

It looks like your company has a bad reputation on other sites as well and the only positive one, obviously the way it's typed, looks like it's from someone in your company.

Hollye Xvr

I was just made aware that this post existed on this site. I would like to make it know that Blue Leaf Estate Auctions has NEVER conducted business with this person.

It’s unfortunate that people are allowed to do this. What I can say is that we are one of the busiest estate auction companies in Arizona. We have maintained number one status in the state of Arizona for all of 2014 and all of 2015 as of 7/2015, named by Estatesale.com I appreciate competition and would not like to think another company has posted a negative comment to try and knock Blue Leaf Estate Auctions out of the number one spot. If anyone has read this I hope you take into consideration that this is just one comment and we have had over 500 successful estate auctions in the last 3 years.

I do however appreciate the comment about my age, I am glad that I have aged well.

I can show my drivers license to prove my ago and that we HAVE been in the auction business for that length of time. LOL!

Sincerely,

Stephanie Garcia

Blue Leaf Estate Auctions

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Anonymous
map-marker Phoenix, Arizona

Estate Sale Consultation Review

I requested a consult for a estate sale and Rowland and his wife showed up. All they did is tell me how bad estate sales are.

I decided to use there auction in my Chandler home.

I made no money and not even sure what I was conned into. Dont use Rowland at Blue Leaf or you will regret it.

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