Oppressive

1.0
Every other medical policy we have ever had has kicked in for the difference that dental doesnt cover for wisdom teeth extraction as its in the patients best interest not to leave impacted wisdom teeth until sepsis sets in and an ER visit is required. It saves lives and money - for the both the patient and the insurance company. It is nothing short of maddening oppression that in a state as poor as MS that even those with medical and dental insurance are expected to pay what amounts to in our case $2,346.09 out-of-pocket for a necessary medical-dental procedure. Not very many people can afford that and will most likely risk their health/life to have full coverage by waiting until the impacted teeth have caused infection bad enough that an emergency room visit is necessary, so they can now afford the procedure. Its despicable.
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#4068095 Review #4068095 is a subjective opinion of poster.
Location
Boise, Idaho

Incompetence For All

1.2
Well after 15 days and me making a trip to my doctor to get my file, and a demand for a super, I finally was able to get my meds by afternoon on the 28th!! It took days/weeks for me to finally get someone to own this issue and stick with it till the end. Its just sad I had to go thru 2 weeks- 10 days of phone calls and annoying the very patient staff at my Dr office. If anyone out there is getting a new script/new Dr. And Has BCBS make sure the first time out for your PA -Prior Authorization- Make sure your records contain EVERYTHING!! Thanks all for letting me vent.
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#2086213 Review #2086213 is a subjective opinion of poster.
Location
Albertville, Alabama
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Two stories one claim department

1.9