Blue Cross And Blue Shield Of Arizona Reviews
Blue Cross And Blue Shield Of Arizona Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Cross And Blue Shield Of Arizona has a 2.3 star rating from 3 reviews; consumers are mostly dissatisfied with 67% unfavorable feedback.
Key Takeaways for Future Customers
- Read plan details carefully; reviewers report unclear coverage and Exchange confusion.
- Monitor billing and auto-pay closely and keep records of payments.
- Customer service experiences vary; escalate if issues persist.
Negative Feedback / Risk Areas
- Recurring billing errors and dropped coverage despite payments, affecting refunds and cancellations.
- Poor customer service accessibility and limited face-to-face support.
- Surprise charges after subsidy changes and unclear Exchange coordination.
Positive Feedback
Reviewers value discounts, location, and a positive agent experience resolving moving inquiries.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Cross And Blue Shield Of Arizona has a 2.3 star rating from 3 reviews; consumers are mostly dissatisfied with 67% unfavorable feedback.
Key Takeaways for Future Customers
- Read plan details carefully; reviewers report unclear coverage and Exchange confusion.
- Monitor billing and auto-pay closely and keep records of payments.
- Customer service experiences vary; escalate if issues persist.
Negative Feedback / Risk Areas
- Recurring billing errors and dropped coverage despite payments, affecting refunds and cancellations.
- Poor customer service accessibility and limited face-to-face support.
- Surprise charges after subsidy changes and unclear Exchange coordination.
Positive Feedback
Reviewers value discounts, location, and a positive agent experience resolving moving inquiries.
Phoenix, Arizona
Dropped insurance
- - Grandfathered BCBS policy since age 5.
- - I changed the deduction in 2022, but payments were never processed; letter said coverage stopped Aug 2023.
I brought this policy when and I called bcbs everymonth, My grandson had this insurance policy since age 5. We were grandfathered in.
I changed the deduction in 2022 and they never got the payments right. I called every month and made a payment. On Oct 31 was sent a letter saying they were stopped the insurance as of Aug. 2023.
But was still taking my payments every month and never said anything on the phone to me until Nov. 2023 when I call to make Nov. Payment.
No one could help me help and even said they couldn't talk to me. I was also told there was no one to sit down , face to face with.
User's recommendation: I would tell them just what you did
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoving
- - Moved from Iowa to Arizona to review insurance.
- - Ms. Lopez arranged a three-way call to compare IA and AZ insurance; answer in under five minutes.
I moved from Iowa to Arizona and wanted to know if I needed to change any of my insurance. The AZ rep (Ms.
Lopez) got an IA rep on the phone and we did a 3 way conversation comparing IA to AZ insurance.
I had an answer in less than 5 minutes. What a wonderful experience.
Preferred solution: I got my solution and am very satisfied.
User's recommendation: I have never regretted getting BCBS. Yes they are sometimes more expensive but well worth it.
You suck
- - This is the worst insurance company I've encountered in 50 years.
- - They screw you on every corner they can.
- - I will never go back to them.
this is the worst insurance company in my 50 years I've ever come across. They screw you on every corner that they can.
I WILL NEVER go back to them. It's like having no insurance but you still pay for it
Preferred solution: just let me out and get a different insurer
My health-care provider robbed me of $10,000
- - AZBC&BS charged $115/mo via Chase auto-pay per healthcare.gov.
- - Subsidy dropped; $1,300/mo charged for 7 months; last month $1,327 reimbursed.
AZBC&BS were taking $115 a month through Chase bank auto-pay as designated by healthcare.gov. Unbeknownst to me, my tax subsidy was dropped and my health-care provider began taking out $1,300 a month for 7 months!
My bank reimbursed the last month of $1,327 while I tried to re-coup the remainder thru AZBC&BS, to no avail, and my federal taxes (they allowed $530.00).
So in my book, either my health-care provider or healthcare.gov owe me $7,223.30. Thank you for this forum.
Preferred solution: Let the company propose a solution
Phoenix, Arizona
All plans don't total explain what's covered.
- - Plans lack coverage details and orientation.
- - Service is poor; epilepsy med may not be covered.
- - I will switch to private insurance after this year.
Plans don't completely explain. Company never gave orientation of what each plan is.
Bobs of anthem is a crock. Another obamacare. I might as well get private ins. But not bcbs.
What a bunch of ***.
Service. Is also poor. I'm almost out of the regular med I take for epilepsy.
When Im out there no other money to buy it. And insurance is not covering it. So I'll have to pay full price. If I end up being in hospital because of not havin his med.
there will b a law suit. After this year will b changing to find my own ins.
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