Blue Cross And Blue Shield Association
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Blue Cross And Blue Shield Association Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Cross And Blue Shield Association has 1.5 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to get, Coverage, Customer.
Cons: Poor customer service, Ridiculous lack of customer service, That such a simple thing became so ridiculous.Recent recommendations regarding this business are as follows: "avoid", "Don't trust BCBS website", "Open phone lines for longer periods of time. Offer overtime if you are short handed.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Cross And Blue Shield Association has 1.5 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to get, Coverage, Customer.
Cons: Poor customer service, Ridiculous lack of customer service, That such a simple thing became so ridiculous.Recent recommendations regarding this business are as follows: "avoid", "Don't trust BCBS website", "Open phone lines for longer periods of time. Offer overtime if you are short handed.".
Most users want Blue Cross And Blue Shield Association to offer a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Blue Cross And Blue Shield Association Reviews
"Shout out to Michelle!"
I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted insurance on a three way and fought for...
"Don't pay claims"
This insurance is so unbelievably bad that it rivals the crooked United Healthcare Plans. I recently left United and thought that Blue Shield Medicare would be...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
To add apartment number to address on file
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Don't pay claims
This insurance is so unbelievably bad that it rivals the crooked United Healthcare Plans. I recently left United and thought that Blue Shield Medicare would be better.
That was a false hope. They are as bad or worse than any other plan available in the US. They routinely deny all Medicare Drug plan claims, and the Part B Medicare Plan is useless. I think that US citizens are very poorly served by all Medicare Plans.
They can be criminal or grossly incompetent or both. The root cause of this was the opening of this insurance to private insurance companies. They all appear to be crooked. Do yourself a favor and disenroll from Medicare Part D Plans.
Take the cheapest Medicare Part B plans and keep this. This is to avoid exposure to the fraudulent plans now dominating the scene.get them
Preferred solution: Let the company propose a solution
User's recommendation: avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No Customer Service Rep answers Calls and their Website is misleading
I was looking for an Acupuncturist due to my Sciatic Nerve Pain on my leg. I have an excellent insurance coverage plan under NYSHIP.
BCBS website took me to search the Specialist, and showed several Acupuncturists as 'In Network' which means our co-pay should be $18. I called BCBS Customer Service and stayed on line for more than 40 min... no one came to the phone. While I waited on the phone I emailed my question to ensure their website was accurate, and if I needed to see my Primary doctor first.
There was no response.
I was desperate to find some doctor, so I went to the Acupuncturist Yuehui Li, who wasn't professional and didn't speak English well. I had to pay $180 after the treatment, which appeared to be 'bogus'.
If I knew I wasn't covered for the service, I could have gone to my primary doctor first to seek another source who accepts my insurance. BCBS website is very misleading.
- Good wellness cash
- Customer svc never comes to the phone
Preferred solution: Full refund
User's recommendation: Don't trust BCBS website
Professionalism
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
On hold for more than 2 hours
- No pros
- People pay too much for coverage and little is paid to providers
Preferred solution: Open phone lines for longer periods, hire more people if necessary
User's recommendation: Open phone lines for longer periods of time. Offer overtime if you are short handed.
USE OTHER INSURANCE PROVIDERS
- Being ripped off
Preferred solution: MEDICARE FOR ALL -INSURANCE COMPANIES NEED TO BE ELIMINATED
Ephrata, Pennsylvania
Denies medication
- Policy and representative
- Poor customer service
- That such a simple thing became so ridiculous
Preferred solution: I want my medications approved and payed for.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Beyond stupid.
Had a botched surgery from a Dr.Brewster. Paid $1000.00 co pay and he billed them close to $10.000.00.
Results are terrible with 2 other doctors telling me it must be redone. Of course not for free. I called BCBS to tell them he messed up. They said ,Oh well.
I asked why they would not take the money back and was given a dumb answer about why they won't take money back for a ruined surgery. Who in the world would think that is normal or fair? Why pay for something that is no good after paying and have no recourse. This Dr.
Brewster got paid to ruin my walk and ability to do sports along with many other joys of life. I am in great shape and now walk with a limp in pain. What a shame. The rep.
was very rude also. Too bad considering what my fee's are.
- Policy and representative
Preferred solution: Full refund
Blue Cross isn't going to do anything based just on your say-so about the competence of a physician. If the guy really messed up the surgery, then you need to sue for malpractice.
Get a free consult from a lawyer to see if you have a case.
The fact that other doctors say the original surgeon messed up would help your case. At least you may get your copay back, plus the usual "pain and suffering", etc.
Roseville, Minnesota
POLICIES KILLED MY HUSBAND.....WORST INSURANCE WE EVER HAD.
- Easy to get
- Ridiculous lack of customer service
Preferred solution: Let the company propose a solution
From the information you gave us it is rather hard to discern exactly what happened regarding your problems with Blue Cross and I don't understand your comment about losing your Medicare coverage. You should talk to someone locally with more knowledge about health insurance coverage, etc. Good luck.
Broomfield, Colorado
Denied reimbursement for a PET/CT scan at Mayo Clinic involving lymphoma
San Francisco, California
Telemarketer cussing me out
I had a call from 909-294-**** about an inquiry we made to Blue Cross for health insurance. The telemarketer told me *** YOU BRO and hung up when I asked to call him back at a more convenient time.
These people are very rude and should not be representing Blue Cross. They keep calling and I just keep hanging up. I finally had to block their calls. I don't know why this review has to be 100 words to post so I hope this puts it over 100 words.
Now it shows 70 words but it is over that. Is this site some kind of scam to *** people off?
88 words bull, ok try this and this and this. forget it I'M done.
Preferred solution: The telemarketer should be fired and never work with people again!
Miserable
Healthcare was poor at St. francis and coverage by Blue Cros
My husband David went to the emergency room and was held for over 9 hours in the emergency room. They gave him sn MRI and a shot of Morphine. The hospital did not examine him properly or admit him to find out what the problem was eith his pain and leg/back. The nurse took him to the parking lot where he fell in the parking lot on the asphalt. This is an outrageous act of illegal treatment of human beings. St. Frances should be sued for mishandling medical cases and underperforming responsibilities. The healthcare systems in America suck and need to be improved from top to bottom.
Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide.
The hospital billed us over 10000.00 for this service
That is *** and we will not pay it.
God will see to it that institutions come in line and they will reap what they sew.
Blue Cross Blue Shield used to be the best insurance provided.
Listen to the American people and
change your procedures to work with the patients.
Thy rod will strike down thy wicked.
Cindy Jo Lindsey
864 331 ****
I will never be ashamed of preaching the gospel.
- Attitudes and
Preferred solution: Full refund
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Richardson, Texas
Robo call ***
Let me tell you my story:
In 2009 I was in a bad auto accident. I had been covered by BCBS for decades. I was forced to repay BCBS for the money they paid for my hospital bill.
Now in 2018 I have been bombarded with robo calls for BCBS. I would rather move to another country than use BCBS. There is never a person to tell them to stop calling and I am on the no call list.
If anyone has a suggestion i’d Love to hear it. These calls are causing me great angst!
If you are receiving calls from BCBS and have not done business with them in the last 18 months and have asked them to stop calling and they continue to call, you can file complaints to the donotcall registry, provided you have been on there for 30 days.Go to www.donotcall.gov for further information.
Portland, Oregon
Prescription Prior Approval Process Harming Patients
Preferred solution: Let the company propose a solution
Insurance companies practicing medicine is outrageous - off with their heads !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Insane rip off.
- Being ripped off
Preferred solution: Full refund
If Blue Cross doesn't pay then your only option is to pick up the total cost of the script yourself. However, you might wish to do some research and look into the patient assistance program which helps you pay for this drug.
I found a website for just this very help with the drug. You might also check with your physician and see if the drug Synvisc could be substituted as it is similar to Hyalgan and then if BC allows that drug. Usually, when an insurance plan doesn't cover a drug it is because it is rather expensive but they will cover a similar one costing less.
But, do look into the patient assistance program if your physician won't prescribe another one. Good luck, but keep making your monthly BC payments---they need the money.
About
, , , ,
The Blue Cross and Blue Shield Association is a national federation of 39 independent, community-based and locally operated Blue Cross and Blue Shield companies. The company has been on the market for more than 70 years. At the present time, the corporate office of the company is based in Chicago, IL. The company also operates several offices in Washington D.C. Healthcare coverage are provided in all 50 states, the District of Columbia and in Puerto Rico. More than 90 percent of hospitals and 80 percent of physicians contract with BCBS companies throughout the United States. Blue Cross and Blue Shield Association companies offer a variety of insurance products to all segments of the population, including large employer groups, small businesses and individuals.
Blue Cross And Blue Shield Association is ranked 294 out of 1820 in Insurance category
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Pamela N Cox of the Blue Cross Building on 1330 Amerigroup Way, in VA Beach VA said that she does not like to hire people with kidney problems or any other health problems because they end up being away from their desk at times other than break or lunch. Mrs.
Cox has admitted recently that she feels paranoid at the work environment at Blue Cross. She said that the managers have created a hostile work environment.