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I am in the UK and ordered a cream and pale yellow sympathy bouquet with full size card to be sent to Australia. I was shocked that a smaller, much cheaper looking bunch of bright yellow flowers was sent, that in no way resembled the flowers I had ordered . The card I had paid them for was missing. Bloomex told me that the correct order would be resent if I sent them a photo. I did so, but they ignored it. When I contacted them again, they said...
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Ordered flowers for our 25th wedding anniversary before 7 am the day before on the website (with a clock saying I still had 5 hrs before it would be too late for same day delivery not forgetting that I am doing this a day in advance)The website was gaurenteeing same day delivery and again I stress I'm doing this a day before. The day of delivery at 12:45 I get an email - this 29 hrs after placing the order- saying sorry but because of distance...
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1.5
#1012524
My first order "Fruit Basket":They didn't deliver the date that I paid and requested. Instead they deliver 2 days later with damaged, rotten and bruised fruits which my in-law took a picture and showed it to us. I contacted their customer service and they said they would resend another one. 4 days later, still no delivery because the item was lost. Finally, I told them I wanted refund and they said "resend or store credit only" they don't do...
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#1011707

Bloomex Flowers Splendid Spring Bouquet Review

#1011456
2.5
Its bad when i did an online order on the 18th february 2017 and had it for monday 20th to be delivery and no flowers they came with excuse the transport company was running late and so i had to wait until today Not good enough they could have offered me some thing for free to compensate there stuff up Will not order again
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Short Review for February 14, 2017

#1007787
I placed an order for Valentine's Day and it did not show up. I called the company on several numbers, I emailed them and used their online chat service with no reply or response whatsoever, how disappointing and then I saw all this feedback! I would not have used this company had I known, why are they still trading?
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Short Review for February 14, 2017

#1007786
I made an order for Valentine's Day and they didn't arrive. I called bloomex on several of their phone numbers, I emailed them and used their online chat with no response or reply whatsoever, so disappointing. Then I saw all this feedback, I wouldn't have used this company had I known :(.
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Short Review for February 09, 2017

#1005170
My husband ordered flowers for my birthday they never arrived I would never used blomex again
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ordered a dozen red roses for my wife from Bloomex last Sunday night for around $75.00. I also payed a premium delivery fee of around $24.00. The total charged on my credit card on Monday morning was $99.90. I asked for the flowers to be delivered to my wife's school where she works. I received an invoice for the order. By Tuesday afternoon around 4:00 pm my wife still had not received the flowers. I tried to call but the office was closed ( I...
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1.9
I liked
  • Its website
I didn't like
  • Its service
#1009729
These charlatans don't provide what you order and aren't contactable. Their $20 bottles of wine retail for $5 which is an insult. The picture of the bouquets on the website are nothing like what you receive and ordering the 'supersize' option is literally giving money away for nothing. *** like this should be eradicated. They have negative reviews everywhere. It's a pity I didn't see the reviews before making the mistake of ordering. Hopefully...
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#1009600
Discussed and embarrassed with what my partner received for Valentine's Day. I purchased the "SUPERSIZE ravishing rose II". Looked nothing like what was on their website. The Flowers' weren't fresh and were wilted and dying. The card was blank and on the front had "Best Wishes". I clearly stated what I wanted on the card. It was on my Invoice. I called customer services and the guys response was "they look fine to me" and also made a comparison...
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1.0
#1009030
Order was to be delivered for the 14th, guaranteed delivery. Nothing was delivered. It was my first valentines and *** me, I used bloomex. I got an email on order confirmation, package in transit, nothing delivered. Good job Bloomex!!! I called the customer service side and told them this scenario, they said that they have over 1000's of delivery, maybe they couldn't make it and then hung up on me. CALL ME AND TELL ME THAT THEY CANNOT MAKE IT...
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1.8
I liked
  • Never again
I didn't like
  • Service and promise
#1008601
On Valentine's just to make our day special as it is our first valentine together post wedding, I ordered a Gourmet Gift Basket for my husband but ughh!! My order hasn't been delivered until now. I tried calling Bloomex 100 times, mailed, approached on chats but no response!! The amount for the order as well additional delivery charges are also paid. They have just spoiled our day completely which is very very annoying. Now I have no idea where...
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1.1
I didn't like
  • Delivery service
  • Don not waste your time and money with this compmany
  • Customer service desk not appoachable
#1008522
Order flowers for my wife never turned up Order 1281178 what a joke two days ot has been and i even paid the extra for the delivery and tied to call them and no one answers just keeps on hold from 1pm to 2pm So cant get refund and as well no answer on emails
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Anonymous

Divya The same happened with me as well. My order hasn't been delivered yet, though its been 2 days. I cant get through them even via any medium. I am not even sure if they will del...

Contact Bloomex Flowers

Headquarters Address:
BLOOMEX FLOWERS
1-9 Capella Crt
Ottawa,
Phone:
(877) 256-6610
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Ordered flowers from Designer Collection DC-02A which consisted of min of 18 stems white roses and pink lilies (or similar) for 80th birthday. Full price was $120. What was delivered was not what aI ordered or paid for. It consisted of a few gerberas, some daisies, non descript purple and orange flowers. Very cheap flowers. No roses, no lilies, no 18 stems. I am so embarrassed and humiliated. I was hung up on twice when I was finally able to...
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1.1
I liked
  • Flowers
  • Disappointing and annoyed
I didn't like
  • Bad quality
  • Refused refund
  • Poor product quality and poor customer service
#1008436