Rick S Ars

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| map-marker Stoke On Trent, England

Expected phone call from audiologist who visited me on 09/1/2024 regarding performance of faulty left aid microphone.

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I was advised that the microphone in my left hearing aid was faulty . I was asked to try out the adjustments made to my aid . Also told that I would receive a phone call after one week from the audiologist who visited. No phone call has been received.
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Pros:
  • Home visits are useful
Cons:
  • No longer have offices to visit for service or problem fixes

Preferred solution: Phone call from visiting audiologist.

User's recommendation: First contact with visiting audiologist is best route for problem solving

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