Bloom Broadband
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Bloom Broadband Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bloom Broadband has 1.3 star rating based on 96 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Bloom Broadband to a friend or colleague.
- Rating Distribution
Pros: 6mbs for 45 a month, Buffers and freezes, Fast.
Cons: Over priced, Poor service, Internet is too slow even when paying for higher data plans.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bloom Broadband has 1.3 star rating based on 96 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Bloom Broadband to a friend or colleague.
- Rating Distribution
Pros: 6mbs for 45 a month, Buffers and freezes, Fast.
Cons: Over priced, Poor service, Internet is too slow even when paying for higher data plans.Recent recommendations regarding this business are as follows: "Don't bother", "If you can’t choose anything other than bloom, MOVE away from that place", "Avoid Edward Rose properties and Bloom internet", "Stay away!", "Don't move here unless you like living in the 90's".
Most users ask Bloom Broadband for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Bloom Broadband Reviews
"Report an outage"
Storms took out the power and internet and waiting for repairs to be completed as to get internet service restored to this community.
"Wifi non-existent"
I pay for the fastest plan, 300MBPS, for $74 a month. Want to guess what I actually get? Upload speeds of max 20MBPS and download speeds never even reach...
Wifi non-existent
I pay for the fastest plan, 300MBPS, for $74 a month. Want to guess what I actually get?
Upload speeds of max 20MBPS and download speeds never even reach 1MBPS. I contacted every internet provider for my area, and no one services my building, so I am truly stuck with this provider. I cannot call the company, since there is also limited cell service and usually I would use wifi calling but that isn't happening so calls keep getting dropped. So I tried to email them, email bounced back saying the company's server wouldn't accept the email.
Currently speed are so bad it will take several minute to load a single webpage, unless there is more than one device trying to use the wifi, in which case forget it. Netflix won't event try to load as it says the service is too slow and unreliable to use.
- Inconsistent access
- Dial up speeds
Preferred solution: Offer different wifi at my building
User's recommendation: Don't bother
Corby, Northamptonshire
Terrible internet.
User's recommendation: If you can’t choose anything other than bloom, MOVE away from that place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bloomfield Hills, Michigan
Unreliable slow throttled internet
- Outages
- Unreliable
- Throttled
Preferred solution: Full refund
User's recommendation: Avoid Edward Rose properties and Bloom internet
Dallas, Texas
Bloom Broadband = Edward & Sons Slush Fund
Here's the raw deal folks>>
Bloom Broadband is owned by Edward & Sons.
If you lease at an Edward & Sons property, they will force you to use Bloom Broadband. It doesn't matter if there are 3 or 4 providers that would give you options in the area, you will have to pay them for your internet service as well.
Bloom Broadband is a 3rd Party carrier that pays real ISPs (for example, AT&T) $$ for internet bandwidth. They are intentionally throttling internet traffic to slice margins, while doing absolutely nothing to update their infrastructure.
In the aggregate, this amounts to frequent outages, bad connectivity, and noise. They are discriminating against certain types of traffic, which is total *** Your internet connection, cybersecurity, and sanity will suffer.
Put in a complaint, and they'll play a game of whack-a-mole and try to blame things like your personal devices and home modem, or point to bad wiring. In the end, it's a tiny company that does not have the technical capacity nor the infrastructure to offer this service. Bad wiring is definitely a problem, but frequent outages are the result of their service.
If internet is essential, avoid Edward Rose & Sons at all costs. If you are a current resident, complain, complain, complain. You deserve better... or at least an option to seek out an internet provider that can provide a service that's actually worth paying for.
Here is their service number: +1-87*-***-****. On a positive note, I was immediately routed to a live person and their techs are nice, even if they can't help with the issues.
User's recommendation: File a complaint with the FCC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst internet in the business
- Slow never works to much maintenance for service that is awful
Preferred solution: Full refund
User's recommendation: Do NOT USE BLOOM INTERNET. Never works
Worst internet for decent apartments
- It is internet you can technically use
- It is horribly slow
Preferred solution: I'd like to move the *** out of these apartments to one that could provide modern internet.
User's recommendation: Don't move here unless you like living in the 90's
Lansing, Michigan
Poor service
User's recommendation: Find a better place to live where they value you more as a tenant than Edward Rose does.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Information to public
Clicked on link to make call, surprised to see pop up asking why I wanted to speak with someone.,.,wierd.. that is information you would get when you answer a call not before a call is taken.
Made me feel like my call was being screened to see if they wanted to talk to me or not.. very put off by.. then they wanted even more information before I could make the call, email, city, phone number etc.. all before I could get the phone number to call!
I stuck with it and finally got the call through at 5:01pm you guessed it.. only to have my call not answered because they were closed? At 5:01pm? Really?
Needless to say that this is not what I expected from a multi million dollar company..
completely unprofessional.. but the sad truth is I need their internet, no one Else can provide it to where I live, so I have to suck it up and call back tomorrow to get their internet
Preferred solution: Apology
User's recommendation: Call before 5:00pm
I've never had an isp limit and throttle as hard as these guys. Then pretend there's "nothing on their end" and get called back 15 minutes later for them to say "oh, we found some noise" sure, dude.
- Offer internet
- Horrible consistency slow speeds low speeds bad prices bad qs
Preferred solution: I would like to get the quality of service I pay for. Not whatever they're giving out. This is service at 300 dl and 10ul with inconsistency, should only be worth $40
User's recommendation: Stay away if you have options.
Columbus, Ohio
Internet goes out every day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
High latency, ok speed.
- Highish bandwidth for price
- 6mbs for 45 a month
- Bandwidth will drop during peak hours
- Constant fluctuations in latency
- Random intermittent outages for 1 to 5s throughout the entire day
Preferred solution: Usable internet.
User's recommendation: You don't have much of a choice if you have this internet, I recommend simply not moving into any Edward Rose apartment complex.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jackson, Michigan
New Modem
The people at Bloom deny any problems ON THEIR END!! Trying to get help at NETGEAR Modems is impossible because the have people with such thick accents you cannot understand them!!
I can't afford to get hep because I am on Social Security only.
60% of that pays rent. I thought monopolies like Bloom were illegal!!!
User's recommendation: Keep on tech services!!! RUN!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Springfield, Missouri
Remote not not working
- Quit service
- Closed weekends
Preferred solution: Courtesy call
User's recommendation: Use Bloom
Springfield, Illinois
Report an outage
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Absolutely *** service. I live in an apartment complex. Constant failure. Absolutely *** customer service...the worst,by far, in the country. *** management. Absolutely shit,uneducated, incompetent
User's recommendation: DO not purchase any service from this shitstorm...
I'll go one worse. We live in apartments owned and managed by Edward Rose, which happens to be the owner of Bloom. These apartments are not in a service area for any other cable/internet provider, too far from 'the big city' Since it's the only game in town I'm stuck with the over priced stripped down 'privately owned' Dish network and hit and miss internet functionality with very poor support.
Shanghai, Shanghai
It's never their fault?
User's recommendation: Stay away!
About
Bloom Broadband is a company that specializes in providing wireless TV and Internet services. The company is based in the U.S. and was founded in 2006. Bloom Broadband operates only on the territory of U.S. It distributes a wide range of TV packages such as Local Broadcast, Basic Cable and DISH Network. The company also offers special Bloom Broadband 4G, 3G and cable Internet connections. It provides different bonuses for regular clients like reduced tariffs, service discounts and others.
Bloom Broadband is ranked 676 out of 2029 in Telecommunications category
USA
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Edward properties are nothing slum lord ran. No preventive maintenance.
Property managers are rude, and blame you for all their problems.
Even when you have proof and documentation it was their fault. Stay away from these properties.