Section 230 Defense Consortium

Section 230 Defense Consortium

User generated content (UGC) websites are protected by Section 230 of the Communications Decency Act. However, there are still companies and/or individuals that feel that they can overcome Section 230 and devise a 'New Plan' of attack. PissedConsumer has been a subject of numerous attacks involving meritless lawsuits, and we are not the only ones. There is a number of USG websites that are in the same position. There are people out there that would like to silence Internet service providers for whatever the reason may be. Suggested Solution Publicize these cases to educate the public and the lawyers who still have not heard of Section 230… UGC websites...
Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

There has been a cloud of kudos and congratulations for law professors who claim to be “heroes of the internet,” for their fight against revenge porn. For example, Brian Leiter seems to credit a trio of law professors who have never handled a single case. Meanwhile, when it comes to revenge porn, our lawyer actually got results in court. In the past, revenge porn operators have tried to claim that they are protected by the same law that protects our right to share your consumer reviews – 47 U.S.C. § 230. However, these people are what the Economist called “Misery Merchants” (in an article...
Randazza Wins Defamation Venue Case

Randazza Wins Defamation Venue Case

Pissed Consumer has had its share of defamation cases filed against it. In many of those cases we were represented by Marc Randazza. Randazza just won a short, but important appellate court case in Florida involving the proper venue for a case to be brought. In Comins v. VanVoorhis, Case No. 2009-CA-15047-O, Ninth Jud. Cir. of Orange County, Florida, Randazza's client wrote an article about a wealthy business man who shot someone's dogs, claiming that they were wolves. The individual who shot the dogs, Christopher Comins, filed a defamation suit against Randazza's client, which wound up being dismissed because he didn't give the...
Our lawyer, Marc Randazza, on Copyright Misuse

Our lawyer, Marc Randazza, on Copyright Misuse

At Pissed Consumer, we get a lot of flak from companies that want to take down negative reviews, and they get very creative about it. Most half-decent lawyers know that a straight up defamation claim will not get past 47 U.S.C. § 230. But, most also know that Section 230 does not stop a copyright claim. Therefore, some lawyers think they can get creative and misuse copyright. This is a form of copyright trolling, and the last company that tried to go after Randazza’s clients in a copyright trolling operation did not find it was to their benefit. “Using copyright to try and take...
Why We All Need Negative Reviews

Why We All Need Negative Reviews

Five stars. Two thumbs up. 100 percent. As consumers, we rely on product reviews to steer us in the right purchasing decision. It’s easy to see why we, the buyers, might need positive reviews. After all, if you have a great experience at a particular restaurant, your positive review encourages others to visit the restaurant. Hungry patrons and restaurant owners alike are thrilled about every positive review. The same can be said for movies, video games, books, service and virtually any other experience. But what about the experiences that aren’t very good? Do we need negative reviews just as much as positive...
How to Remove a Complaint from Pissed Consumer

How to Remove a Complaint from Pissed Consumer

Everyone makes a mistake occasionally and the only thing worse than making the mistake is not being able to fix it in a timely manner. Pissed Consumer exists to allow our users a chance to share their stories, experiences and opinions about companies, but often we realize that things were posted in error or a mistake was made. At that point it may be necessary to remove a complaint from the website. Removing Your Own Posted Complaint If you are a Pissed Consumer user, you may have posted an experience previously, only to realize that you’ve made an error. If that is the case, you...