Section 230 Defense Consortium

Section 230 Defense Consortium

User generated content (UGC) websites are protected by Section 230 of the Communications Decency Act. However, there are still companies and/or individuals that feel that they can overcome Section 230 and devise a 'New Plan' of attack. PissedConsumer has been a subject of numerous attacks involving meritless lawsuits, and we are not the only ones. There is a number of USG websites that are in the same position. There are people out there that would like to silence Internet service providers for whatever the reason may be. Suggested Solution Publicize these cases to educate the public and the lawyers who still have not heard of Section 230… UGC websites...
Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

There has been a cloud of kudos and congratulations for law professors who claim to be “heroes of the internet,” for their fight against revenge porn. For example, Brian Leiter seems to credit a trio of law professors who have never handled a single case. Meanwhile, when it comes to revenge porn, our lawyer actually got results in court. In the past, revenge porn operators have tried to claim that they are protected by the same law that protects our right to share your consumer reviews – 47 U.S.C. § 230. However, these people are what the Economist called “Misery Merchants” (in an article...
Randazza Wins Defamation Venue Case

Randazza Wins Defamation Venue Case

Pissed Consumer has had its share of defamation cases filed against it. In many of those cases we were represented by Marc Randazza. Randazza just won a short, but important appellate court case in Florida involving the proper venue for a case to be brought. In Comins v. VanVoorhis, Case No. 2009-CA-15047-O, Ninth Jud. Cir. of Orange County, Florida, Randazza's client wrote an article about a wealthy business man who shot someone's dogs, claiming that they were wolves. The individual who shot the dogs, Christopher Comins, filed a defamation suit against Randazza's client, which wound up being dismissed because he didn't give the...
Our lawyer, Marc Randazza, on Copyright Misuse

Our lawyer, Marc Randazza, on Copyright Misuse

At Pissed Consumer, we get a lot of flak from companies that want to take down negative reviews, and they get very creative about it. Most half-decent lawyers know that a straight up defamation claim will not get past 47 U.S.C. § 230. But, most also know that Section 230 does not stop a copyright claim. Therefore, some lawyers think they can get creative and misuse copyright. This is a form of copyright trolling, and the last company that tried to go after Randazza’s clients in a copyright trolling operation did not find it was to their benefit. “Using copyright to try and take...
Chick-fil-A Sponsors a LGBT Film Festival

Chick-fil-A Sponsors a LGBT Film Festival

The “world’s first faith-based LGBT film festival” is hitting the road thanks to corporate sponsors. One of those sponsors happens to be one of the most conservative businesses to make the news in the past few years. In a rather startling turn of events, one Chick-fil-A franchise is sponsoring “Level Ground”, the LGBT film festival in question. While this wouldn’t have made the news for almost any other business, Chick-fil-A’s owner has gone on record repeatedly with his and the company’s views on gay marriage. The views were not favorable. In fact, following highly publicized boycotts for and celebrations of its...
Local Consumer Review Survey 2014

Local Consumer Review Survey 2014

This year’s survey has evolved from 2013 with 2 new questions added & 3 removed. As with the 2013 survey, the focus of this year’s survey is on consumers in the North American market. BrightLocal contacted its Local Consumer Panel which consists of just under 5,000 individual consumers, and received 2,104 entries with 90% of respondents coming from the US and 10% from Canada. The survey was conducted over 6 weeks in May-June 2014. Consumption of online reviews 1. How many times have you used the internet to find a local business in the last 12 months? Key Findings: To find businesses on both PC...
A Very Bad Foundation

A Very Bad Foundation

BUYER BEWARE Defective product Lumber Liquidators Lumber Liquidators - They dont warrantly their products Lumber Liquidators - Buyer Beware! Defective Products and Even Worse Customer Service Your flooring is the very foundation of your room. You can have beautiful furniture and elegant wall colors, but without the corresponding flooring, your room is just going to look sloppy at best, or perhaps downright terrible. There is a lot to be said for buying new flooring. Wholesale prices on flooring may be better than the commercial mark-ups, but quality flooring is still extremely expensive. It makes sense that you might try to skimp just a bit on the cost of floor by using a discount flooring store when you...
Don’t Mess Up This Mother’s Day

Don’t Mess Up This Mother’s Day

Wesley Berry Flowers - Flower Delivery Express - Wesley Barry Flowers Avas Flowers - Avasflowers.com scammed me!!!! From You Flowers - F-YOU FLOWERS Flower Delivery Express - Flowers Delivery Express (800wesleys.com) is a scam, DO NOT ORDER Justflowers Complaints and reviews Flowers are, of course, traditional for Mother’s Day, and thanks to the simple online ordering and floral delivery services, you can have flowers to your mother without any additional hassles in your day. (Not that you’d mind a hassle – you certainly gave your mother a few as you were growing up!) You would think that something as common as floral delivery would be pretty foolproof. Sadly this couldn’t be further from the truth. According to PissedConsumer.com, there...
Insurance Woes

Insurance Woes

Humana Medicare DIS-Advantage Humana Medicare Part D Plan BEWARE HUMANA WALMART PREFERRED PLAN There is a lot changing in the world of health insurance, but some things are supposed to be reasonably consistent. For example, if you’re already over 65, you’re not too worried about the health care laws and individual mandates – you have Medicare and don’t have to sweat many changes. Unfortunately, just being on Medicare doesn’t make you exempt from some of the insurance headaches that everyone is dealing with. Chief among these are processing claims and prescriptions and rising costs. The High Costs of Being Covered With Medicare you have a great deal of medical...
Getting a Good Look at Windows

Getting a Good Look at Windows

Safelite Auto Glass - NEVER GO TO SAFELITE!!!!!! SAFELITE AUTO GLASS IS HORRIBLE!!!! Safelite Auto Glass - safelite autoglass stealing jobs from small companies Safelite Auto Glass - Claimed to fix chip-made the crack worse. Chips happen to all of us. If you drive long enough you’ll eventually find yourself dealing with a chipped windshield or a small crack. Fortunately there seem to be countless shops and glass repair locations that can take care of that small chip for you. Or they say they can. It’s a bit more complicated than that in reality. Advertised Specials When you choose to repair your chipped windshield, you’re going to go with a location that seems convenient and reliable. Since...
No Help for the Needy?

No Help for the Needy?

Salvation Army - PRICES TOO HIGH FOR THE TRULY POOR AND NEEDY. SA adapts corporate pattern of Greed over Compassion. Salvation army did not help The thrift store market is surging! You won’t hear about it on television and you won’t read about it in the papers, but drive through a city and you’ll see that there are large shops for thrift stores popping up all over the place. It used to be there were just a handful of second-hand shops in a particular area, and the clothing was heavily discounted or even free. Now there seems to be a donation center and attached shop in every neighborhood, and it makes you wonder if the store is actually doing...
The Flat Tire Business

The Flat Tire Business

Discount Tire - Useless Appointment Discount Tire - Installed Cheaper Tires Than I Ask and Paid For - Dishonest Scam Discount Tire - Scare Tactics on Women There is always a risk when you’re buying new tires – after all, most of us aren’t ready to roll them out and fit them on the rim ourselves. We have to rely on a store dedicated to tires, and picking the right tire store can be a shot in the dark. Is the store ethical? Are they going to try and scam you? Will you wind up paying more than you were quoted? Of course, once your car goes back in the shop, you’re essentially...
Dangerous Cold With No Gas

Dangerous Cold With No Gas

Amerigas - Ran out of fuel Amerigas - they will lie about the amount of gas they say u will get Amerigas - NO FUEL, NO RESPONSE -CANTON GA The winter has been especially impressive this year. Subzero temperatures are becoming the norm rather than the exception in some areas, and even if your thermometer never dips below zero, you can be in big trouble pretty fast if you run out of the gas you need to run your heater. Fortunately, you can buy propane for the winter in large quantities. The downside is that you don’t always get next day delivery, but in some cases you don’t even get next day delivery. And that...
The Worst of the Bad Hair Days

The Worst of the Bad Hair Days

Great Clips - Terrible Haircut Great Clips - Screwed up my son's hair Great Clips - Very Upset Grandmother We generally count on salons to do what is best for us. We want them to cut our hair. To make us look sharp. And since we can’t see the back of our heads, to be sure that our hair is even at the very least. For their trouble, the salon workers often expect tips for doing a good job, and we – the willing public – are happily able to give them a bit extra when we are satisfied. But hair styles are hugely personal. We are almost defined by the hair we...
Cheap Insurance, Poor Results

Cheap Insurance, Poor Results

Fred Loya Insurance - Fred Loya should not be in business. Fred Loya Insurance - WORST COMPANY EVER!! When you buy car insurance, your greatest hope is that you won’t have to use it. But sometimes you just can’t help it – they are called car accidents after all. When you’re in a wreck or someone causes an accident, you’re just relieved that you have your insurance plan at all. After all, you’re paying insurance to cover you in case of an accident. So now what? The Rules of a Car Accident Generally speaking, you know that you need insurance, but you may not be sure what to do after some jerk...
When the Salad Bullies Strike

When the Salad Bullies Strike

Panera Bread Company - Inapproiate behavior by employee Panera Bread Company - Got tiny half salads and was ignored by the cooks and corporate! Panera Bread Company - I ordered a salad that was pictured in three posters in panera.. my order looked nothing like the advertised food. When you go to a restaurant, particularly one that charges almost $10 for a grilled cheese, you expect to be treated with a bit of courtesy, and you also expect to get $10 worth of sandwich. Sometimes, however, your expectations are far from what reality actually presents. Tiny Salads Take for example one of the most popular menu items at a particular bread and salad restaurant. The customer, you, gets to pick a side salad and a sandwich as part of a combo. This combo...
When Bad Things Happen to Good People

When Bad Things Happen to Good People

Safeway - shopping in the local store and saw some holiday plates on sale Normally when you’re shopping at your local grocery store, you’re not worried about injury. Sure, you might pinch a finger or, if your young child is driving the cart, get rammed in the back of your ankles by the cart. But run of the mill trips and scraps happen anywhere, and you don’t really think of serious injury happening on the way to the canned goods aisle. But it can. Let’s say you’re interested in some of the holiday merchandise in the store. You want to get a closer look at some of the plates that the store has on sale after the...
What They Won’t Tell You in the Infomercial

What They Won’t Tell You in the Infomercial

ZumbaFitness - Worst customer service! ZumbaFitness - Ordered Zumba weights for my daughter for Christmas ZumbaFitness - Messed up email address bar! ZumbaFitness - Refund Failure, They Harass You!!!! If there was every any doubt, infomercials exist to make the companies selling products money. Some companies respect their customers and actually work hard to please them with excellent customer service and reasonable plans. Others, however, seem to be in it to make a buck any way that they can. When you order a product through a television offer, there is always something out there that makes you feel as though you really are getting just what you want – plus some extra...
How to Remove a Complaint from Pissed Consumer

How to Remove a Complaint from Pissed Consumer

Everyone makes a mistake occasionally and the only thing worse than making the mistake is not being able to fix it in a timely manner. Pissed Consumer exists to allow our users a chance to share their stories, experiences and opinions about companies, but often we realize that things were posted in error or a mistake was made. At that point it may be necessary to remove a complaint from the website. Removing Your Own Posted Complaint If you are a Pissed Consumer user, you may have posted an experience previously, only to realize that you’ve made an error. If that is the case, you...
Beauty School Drop Out – Or Success Story?

Beauty School Drop Out – Or Success Story?

Barbizon Modeling School - Barbizon Graduate becomes International Model Barbizon Modeling School - barbizon is a scam Barbizon Modeling School - BARBIZON RIPPED US OFF FOR $495 Thin. Gorgeous. Perfect. What does it take to actually reach the top in the world of modeling? Surprisingly, it takes more than a terrific figure and a viral Youtube video (Here’s looking at you, Kate Upton!). It takes guts. It takes stamina. And it takes patience. A career in modeling isn’t like a career in accounting, although if you thought they were similar, you obviously need to take a short nap and revisit this topic later. In the world of accounting, numbers talk. You subtract. You multiply. Your work has produced something tangible – a...