Why We All Need Negative Reviews

Why We All Need Negative Reviews

Five stars. Two thumbs up. 100 percent. As consumers, we rely on product reviews to steer us in the right purchasing decision. It’s easy to see why we, the buyers, might need positive reviews. After all, if you have a great experience at a particular restaurant, your positive review encourages others to visit the restaurant. Hungry patrons and restaurant owners alike are thrilled about every positive review. The same can be said for movies, video games, books, service and virtually any other experience. But what about the experiences that aren’t very good? Do we need negative reviews just as much as positive...
Roca Labs v. Opinion Corp (DBA PissedConsumer.com). Roca Labs seems likely continue to sue customers who speak out

Roca Labs v. Opinion Corp (DBA PissedConsumer.com). Roca Labs seems likely continue to sue customers who speak out

Dear PissedConsumer User: Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not. Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products. Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in...
How to Remove a Complaint from Pissed Consumer

How to Remove a Complaint from Pissed Consumer

Everyone makes a mistake occasionally and the only thing worse than making the mistake is not being able to fix it in a timely manner. Pissed Consumer exists to allow our users a chance to share their stories, experiences and opinions about companies, but often we realize that things were posted in error or a mistake was made. At that point it may be necessary to remove a complaint from the website. Removing Your Own Posted Complaint If you are a Pissed Consumer user, you may have posted an experience previously, only to realize that you’ve made an error. If that is the case, you...