Why We All Need Negative Reviews

Why We All Need Negative Reviews

Five stars. Two thumbs up. 100 percent. As consumers, we rely on product reviews to steer us in the right purchasing decision. It’s easy to see why we, the buyers, might need positive reviews. After all, if you have a great experience at a particular restaurant, your positive review encourages others to visit the restaurant. Hungry patrons and restaurant owners alike are thrilled about every positive review. The same can be said for movies, video games, books, service and virtually any other experience. But what about the experiences that aren’t very good? Do we need negative reviews just as much as positive...
How to Remove a Complaint from Pissed Consumer

How to Remove a Complaint from Pissed Consumer

Everyone makes a mistake occasionally and the only thing worse than making the mistake is not being able to fix it in a timely manner. Pissed Consumer exists to allow our users a chance to share their stories, experiences and opinions about companies, but often we realize that things were posted in error or a mistake was made. At that point it may be necessary to remove a complaint from the website. Removing Your Own Posted Complaint If you are a Pissed Consumer user, you may have posted an experience previously, only to realize that you’ve made an error. If that is the case, you...