Our lawyer, Marc Randazza, on Copyright Misuse

Our lawyer, Marc Randazza, on Copyright Misuse

At Pissed Consumer, we get a lot of flak from companies that want to take down negative reviews, and they get very creative about it. Most half-decent lawyers know that a straight up defamation claim will not get past 47 U.S.C. § 230. But, most also know that Section 230 does not stop a copyright claim. Therefore, some lawyers think they can get creative and misuse copyright. This is a form of copyright trolling, and the last company that tried to go after Randazza’s clients in a copyright trolling operation did not find it was to their benefit. “Using copyright to try and take...
Roca Labs v. Opinion Corp (DBA PissedConsumer.com). Roca Labs seems likely continue to sue customers who speak out

Roca Labs v. Opinion Corp (DBA PissedConsumer.com). Roca Labs seems likely continue to sue customers who speak out

Dear PissedConsumer User: Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not. Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products. Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in...
Party at the Party Store

Party at the Party Store

Party City - Clarifications from an employee who dislikes being blamed for things he has no control over. Party City - No helium available in store There are problems at almost any retail establishment. Things aren’t going to be perfect every time you walk through the door, but sometimes it’s the customers who make problems worse. Does that mean that it is always the customer’s fault? Of course not. But sometimes you want to blame the store for poor customer service, but in reality it’s you failing to be a good customer. Poor Customer Service In a party supply store there are literally thousands of items. It’s very easy for the customer – you – to get turned around or...