Is PissedConsumer Legit? Everything You Need to Know about Review Website

Online review platforms have become an effective tool for consumers to address their issues, shape purchasing decisions, and for brands to get insights into customer satisfaction, identify areas for improvement, and enhance their brand reputation. Among these platforms, PissedConsumer.com has become a recognized resource where consumers can voice their issues and share their feedback on diverse products and services. It gives businesses a valuable opportunity to interact directly with customers, address concerns, and use genuine reviews to improve offerings and enhance brand reputation. Despite its popularity, you may ask: Is PissedConsumer legit? 

In this article, we explore the platform's legitimacy and explain what PissedConsumer is to provide insights on how to engage with the website safely and effectively.

Key Insights

• PissedConsumer was founded in 2006 as a consumer-oriented space with 100% user-generated content. It has become one of the leading US review platforms, with about 20 million users and over 6 million reviews. 
• The review website builds communication bridges between companies and consumers, facilitating productive interactions that lead to successful outcomes.
• PissedConsumer.com offers businesses practical solutions tailored to their unique needs, helping companies strengthen their brand image, manage their online reputation, and enhance customer relationships.
• All users have equal opportunities to openly share their concerns or praise for a company through reviews.

What Is PissedConsumer.com?

When you start browsing for sources where you can find consumer feedback on different companies or voice your consumer issues, PissedConsumer is one of them. So, what is PissedConsumer.com? We are an online review and reputation management platform that builds communication bridges between consumers and brands to achieve positive outcomes. Consumers can freely share their experiences with companies and get feedback from other platform users. Each month, more than five million visitors engage with the review website.

The mission of PissedConsumer is to foster open communication between consumers and companies by providing an online review platform where both parties can engage constructively and achieve successful results. 

PissedConsumer features include not only the possibility to write a review about more than 160,000 companies. Users can take advantage of such options as 'Call customer service,' 'Send Message' to a company, PissedConsumer video interviews, "Questions & Answers" about the company, and the Help Center to get more insights into how to resolve their consumer issues. 

In 2024, we launched PissedConsumer Club, which is an exclusive subscription-based community of consumers seeking additional support and resources to address issues. This consumer community allows customers to better understand their consumer rights and discover effective ways to resolve issues. 

Is PissedConsumer Legit?

The internet is full of content, and not all of it is to be trusted. Trust is built through transparency and authenticity, as well as a commitment to monitoring and due diligence to protect site users. Reviews on PissedConsumer are vetted and trustworthy, and our reviewers agree. 

Is PissedConsumer legit? Millions of customers trust PissedConsumer, and this isn’t accidental. The platform is built on fundamental elements, including 100% user-generated content, automated and live moderation, zero tolerance for fake reviews, verified content, and a dedication to equal opportunity and protection. These are essential elements for building trust.

If you ask: “Is PissedConsumer a scam?” the answer is absolutely not. In fact, the platform actively works against scams and spammy content, defending the free speech and expression of consumers. 

The platform provides different badges to verified users. If you have created an account and provided valid contact information, you will get a Verified Reviewer badge for your reviews on the platform. You have a chance to receive a Verified Buyer badge if you add proof of purchase to the review (e.g. photo, pdf, or video). These help ensure reviews are credible and authentic.

PissedConsumer legit policies ensure that reviews are not removed for money, meaning companies cannot pay to delete or deemphasize unflattering remarks by consumers. 

Why Is PissedConsumer a Legitimate Resource for Businesses?

From the business side of things, online reviews matter. In fact, according to an online review survey, 90.6% of consumers read online reviews before making a purchase decision, and almost 76% of respondents trust online reviews.

That means what customers say about your company in their feedback can truly make or break your business model. So if, as a business owner, you’re wondering: is PissedConsumer legit? The answer is absolutely. It is an essential platform for businesses interested in effective online reputation management and building strong customer service to increase customer satisfaction scores and retention rates. 

What is the Pissed Consumer website when it comes to focus for businesses? It is a platform that provides companies with tools for review management, online reputation management, and customer service solutions. Companies working with the platform can monitor incoming reviews, respond directly to customers, establish branding directly through customer support interactions, and improve customer relations through ongoing public dialogue with consumers.

Consider the case of Support Pets. The emotional support pet registration company sought to enhance customer service by efficiently processing reviews on PissedConsumer. They needed to equip their support team with tools to respond to and resolve customer issues quickly. Working with the review management service, Support Pets enhanced customer satisfaction and service quality, increased its rating by 3.1 points, and earned five stars. The company also received the Consumers Choice Award by PissedConsumer in 2024. This award recognizes companies based on consumer feedback and their effectiveness in addressing customer issues.

Other businesses have positive feedback for and through the platform as well. The fitness and lifestyle company Beachbody recently left feedback for the review platform explaining they “appreciate the service” provided by PissedConsumer.com, in particular the emails that allow Beachbody to “stay alert and aware of what our consumers are saying” so they can provide customers more of their “expressed needs.”

Building Communication with PissedConsumer

You may ask yourself, "What is the Pissed Consumer website?" Or, you may wonder, "Is PissedConsumer legit?" The answer is that PissedConsumer.com is a legitimate and trustworthy platform that allows users to share their experiences with various companies while providing valuable feedback for brands. While some may question its impact, the platform does its best to promote transparency and accountability. Its legitimacy is also backed by its ability to facilitate open communication and provide a space for honest reviews. After all, the mission of the review platform is to build communication bridges between brands and consumers to help them achieve successful outcomes.