Partsgeek - Parts Geek Sucks!!!!

Partsgeek - No Exchange for Broken Part They Broke

Partsgeek - NEVER Order From Them!

If you are working on your car, you want to get quality pieces. After all, driving a machine that weighs hundreds or perhaps thousands of pounds around town with inferior parts is simply a recipe for disaster. Unfortunately, sometimes it’s hard to know who to trust when it comes to ordering parts. What companies can you count on? Sometimes it’s just a gamble.

Check Reviews

In our modern age of internet awareness, the first step before you order anything is to check the reviews online. If multiple customers are complaining about an issue with a company, it stands to reason that they might have a real reason to complain. Sure, one or two customers might just be difficult to please, but when dozens of customers complain about parts being broken or things being delivered incorrectly, it’s likely that the issue is company-wide and unlikely to improve before you order something.

Lowest Price Isn’t Always the Best Deal

The lowest price on something can be a great deal – but only if you get what you want. What good is it when a cheap part arrives broken and then you have to pay extra to ship it back to the company and restock it before trying again to order the part you want? Low prices often mean reductions somewhere else or perhaps some hidden fees. Checking the website and the reviews others have posted can give you a good idea of where those hidden costs are coming in to pay.

Be Wary of Shipping Costs

Retailers often hide costs in restocking fees and shipping costs. You buy a $5 car part and it takes $5 to ship it to you. Now you’re paying $10 for the convenience of ordering it online. Perhaps this makes sense for specialty items, but if you can buy something down the street or pay $8 somewhere with free shipping, that initial cost may not be the deal you expected it to be.

Likewise, read the fine print for restocking fees. If a company ships you a broken part and you send it back, you may have to pay a 15% restocking fee even though you did absolutely nothing wrong. In a situation like this, the company has little incentive to package things carefully or send things swiftly since you’re going to be paying for shipping and paying them to return broken goods either way. This can be a bad combination if you’re hoping to get timely delivery of quality parts.