Edible Arrangements - Lousy Service

Edible Arrangements - Manager/ owner poor customer service with compliant- rude & unprofessional

Edible Arrangements - THE WORST CUSTOMER SERVICE EVER!!!!!!!!



Delicious treats.

Valentine’s Day is a day that is perfectly suited to show the one you care about how much you adore them. Or perhaps you’ll just be getting a little something for a best friend, a family member or even yourself.

Regardless of who you’re buying for, you’d like to think that the arrangement you’re purchasing is of the highest quality.

After all, on Valentine’s Day, you’re generally paying top price for whatever it is you’re ordering.

Ordering Perishables

Of course, when you’re planning ahead for Valentine’s Day, you need to consider what it is you’re sending and how it’s going to arrive where it’s going.

For instance, a large balloon bouquet may not be very welcomed in a small office. Likewise, an edible arrangement of fruits and such cannot sit very well on a porch waiting for the recipient to come home.

But then, even when you plan carefully you can run into problems if the vendor you’re dealing with isn’t working in good faith with you.

Rotten Fruit

The newer styles of arrangements with fruits and candy arranged like a flower bouquet are pretty and fun. Unlike flowers that slowly wilt away, the fruit bouquets are pretty and you can enjoy eating the pieces – if you move fast enough.

Of course, if you have a fully designed arrangement of fruit, you may not be able to make it through all of the skewers in the day or two you’d have before it goes bad. Even with that in mind, you should be able to eat a lot of your arrangement and then maybe package up the rest in the refrigerator to snack on for the next few days.

What you don’t want is to have a rotting mess of over-ripe fruit delivered to your door. These arrangements aren’t cheap, of course, and to know that you paid $107 for a beautiful arrangement of tropical fruits, but all but two strawberries were too rotten to eat would irritate the most peaceful among us.

Rotten Service

So you got a rotten arrangement. Or perhaps you got only half of your chocolate-covered strawberries. Worse – you ordered the arrangement for someone else, and they got only half of what you paid for. Now you look like you can’t send a proper gift!

Naturally, you now call the shop to sort things out.

Sometimes you luck out and a nice manager helps you by sending out a new arrangement or offering a substantial discount on your next purchase.

Other times, you seem to have no luck at all, and you wind up with the rude employees. You explain about the missing fruit, and you might be told that they had to take some out of your bigger box of strawberries to make some smaller boxes. So it’s okay to cheat you out of half your order to give someone else there’s? Who’s paying for this after all?

You might complain about the rotten fruit. The manager, rather than helping you find a solution, simple tells you nobody else complains, practically shouts over you, and then hangs up on you as you start to ask the next question.

Totally outrageous, and more than enough for most would-be-customers to definitely think again about just what they are ordering for the next Valentine’s Day.