Conspiracy theory?




Electronic devices are rather pricy, but totally essential in today’s life.

Most of us already realize that buying the cheapest electronics means paying more, some of us still hope to save the old-fashioned way. So, how expensive a laptop/printer/TV/camera /... keep going… should be to keep us relaxes and ensure some reasonable time of uninterrupted service? Hopefully, a life-time of service... Comfortable and dependable service. ”That was the greatest investment of my life” kind of service. Hopefully. With our every purchase, we hope. Keep dreaming… Nothing lasts forever. So, how much should it cost to last at least a fraction of ‘Forever’? Where is the golden point between too cheap and too expensive? Will "incredible deals" from the most celebrated brands do? Overly “incredible” is suspicious – why in the world have they discounted this Thing this much? Is something wrong?

Finally, we managed to make a decision. The right brand, the right price, color, shine, smells…we love it. Probably, still expensive (everything over ‘free’ can be considered expensive), but we want it, and again we hope for ‘Happily ever after’. And if the Thing is new, there is WARRANTY. That’s our safety cushion for the case of not so ‘happily’, totally not ‘ever’, that may happen pretty soon ‘after’. We don’t even want to think about it (like we don’t want to think about pre-nuptial agreement while foolishly excited about marriage.) And then we are asked this annoying question: ‘Would you like to buy extended warranty?’ No, I would not like that. I was happy with the original deal (that is most likely already puffed up from your starting ‘I-Love-It’ fee). Let’s think positive. The Thing has factory warranty. For electronics it lasts about a year. If the Thing survives the whole year, it already proved that it is good, and we have a chance for ‘Happily ever after’. Right? WRONG! You may be surprised. You may be shocked, upset, angry, furious, and suspicious of conspiracy. Like the authors of our featured complaints. Apparently, popular artifacts of equally popular Hewlett-Packard start acting up right after the factory warranty expires. And not like a year after, or half a year, or at least months, - no, days after. So ironic…Happened once, happened twice, happened way too often… Is it just ironic or is there a conspiracy? One of our authors declares that he has a trustworthy proof of an appalling scheme. Based on his post, there is some unclaimed (and free) software installed into HP laptops that works like a time bomb, that starts to count from the first boot and explodes right after the demise of the warranty. POW! Start investing in repairs. That’s cruel. So, everyone is destined to have troubles with HP laptop, even if they did buy the extended warranty. Cheaper trouble is still a trouble. You don’t want it even for free. (Maybe, if they pay you… nah, still prefer a working Thing).

Back to the post. A time bomb? That’s quite an accusation. Could it be true? You decide...
Back to the warranty... Do not confuse it with a cancellation prize. The official definition is:

Warranty is a written guarantee given to the purchaser by the manufacturer or dealer, usually specifying that the manufacturer will make any repairs or replace defective parts free of charge for a stated period of time.

The ‘stated period of time’ for laptops is usually 1 year, at least for laptops. What it means in English is: your have about a year of hardware support for defected material or poor labor, you can call the manufacturer, yell at him and finally receive free trouble shooting, parts replacement or return and replacement of the whole Thing. Be aware, though, you will not receive any service until you prove that you did not try to unscrew the Thing and fix it yourself, you did not drop it, did not set it on fire, did not submerge it to the ocean/river/lake/bathtub, did not spill coffee/hot soup/cold beer... keep going... If the manufacturer suspects that you sabotaged the Thing on purpose, or it became a victim of some natural disaster, you will not receive any service, even while on warranty.
Again, to buy or not to buy? We mean warranty.

By the way, do you know that major credit cards offer extended warranty for FREE?! Just by using the credit card for purchase you can turn a 1-year warranty into 2 years (for example). This applies to Visa, Master Card and American Express. Sure thing, not all the cards, and sure thing restrictions apply, but before buying the Thing, call your credit card company and check. You never know. You might get some support to ‘Happily ever after’